JOB DESCRIPTION

Position: System & Service Engineer

Company: Chrisvin Geomet Services Pvt. Ltd.
Department: IT / Technical Services
Location: Chennai, Tamil Nadu
Employment Type: Full-Time
Qualification: B.E. – ECE /EEE

Experience: 0–3 years / Freshers with strong technical knowledge may apply
Reporting To: Technical Manager / Management

About the Role

Chrisvin Geomet Services Pvt. Ltd. is looking for a technically skilled System & Service Engineer to support the installation, maintenance, troubleshooting and servicing of computer systems, technical equipment and software applications.

The candidate will be responsible for equipment installation, system configuration, hardware/software troubleshooting, Linux system administration and technical support.

The ideal candidate should have strong problem-solving skills and be comfortable working with both hardware and software systems.

Solid knowledge of Linux OS is mandatory for this position.

Key Responsibilities

1. Equipment Installation & Commissioning

- Install, configure and commission computer systems, technical equipment and related infrastructure.
- Perform system setup and configuration according to technical requirements.
- Install operating systems, drivers, applications and required software.
- Ensure equipment and systems are functioning correctly after installation.
- Maintain installation and configuration records.

2. Equipment Service & Repair

- Diagnose and troubleshoot hardware and system-related issues.
- Perform preventive and corrective maintenance of equipment.
- Identify hardware failures and coordinate repair or replacement.
- Troubleshoot issues related to desktops, servers, workstations, networking equipment and peripherals.
- Maintain service records and equipment history.
- Respond to technical service requests and resolve issues within the required timeframe.

3. Linux System Administration

- Install, configure and maintain Linux operating systems.
- Perform Linux system troubleshooting and maintenance.
- Manage users, groups, permissions and system configurations.
- Work with Linux command-line tools and shell commands.
- Monitor system performance, disk space, CPU and memory utilization.
- Troubleshoot system services and application-related issues.
- Perform software installation, updates and package management.
- Configure and maintain basic Linux services.
- Support Linux-based servers and workstations.

4. Software Installation & Support

- Install, configure and maintain software applications.
- Troubleshoot software installation and compatibility issues.
- Support application configuration and system integration.
- Perform software updates, patches and upgrades.




- Maintain software licenses and installation records.
- Assist users with application-related technical issues.

5. System Administration

- Configure and maintain desktops, workstations and servers.
- Monitor system health and performance.
- Perform system backups and basic recovery procedures.
- Maintain system security and access permissions.
- Troubleshoot operating system and application failures.
- Support system upgrades and infrastructure improvements.

6. Networking & Connectivity

- Troubleshoot basic LAN/WAN and network connectivity issues.
- Configure and troubleshoot IP addresses, DNS and basic network settings.
- Troubleshoot connectivity between systems and equipment.
- Coordinate with network/IT teams for complex infrastructure issues.
- Support network-connected equipment and systems.

7. Technical Support

- Provide on-site and remote technical support to users.
- Diagnose issues systematically and provide appropriate solutions.
- Respond to technical incidents and service requests.
- Maintain proper documentation of troubleshooting activities.
- Escalate complex technical issues to the appropriate team.
- Provide technical guidance to users when required.

8. Documentation & Reporting

Maintain records related to:

- Equipment installation
- Equipment servicing and repairs
- Hardware inventory
- Software installations
- System configurations
- Maintenance activities
- Technical incidents
- Troubleshooting activities
- Replacement parts and equipment

Prepare regular service and maintenance reports for management.

Required Qualification

· B.E. – ECE / EEE

· Strong knowledge of Linux Operating System – Mandatory.

· Good understanding of computer hardware and software.

· Knowledge of system administration and troubleshooting.

· Good analytical and problem-solving skills.

· Good communication and documentation skills.

· Ability to work independently and as part of a technical team.

· Willingness to travel is required for this position.

· Minimum contract period: 2 years.

· ECE / EEE graduates can apply.

· Must have basic knowledge of networking (static/energetic IP concepts).

Required Technical Skills

Mandatory

- Linux OS
- Linux Command Line
- Hardware Troubleshooting
- Software Installation & Configuration




- Operating System Installation
- System Troubleshooting
- Basic Networking
- System Maintenance

Good to Have

- Shell scripting
- Python basics
- Windows Server / Windows OS
- Networking fundamentals
- TCP/IP
- DNS
- DHCP
- SSH
- Git
- Virtualization
- Server administration
- Backup and recovery
- Database basics

Key Competencies

Competency

Expected Level

Linux Administration

Strong

Hardware Troubleshooting

Strong

Software Troubleshooting

Strong

System Administration

Robust

Equipment Installation

Strong

Networking

Good

Problem Solving

Excellent

Communication

Good

Documentation

Good

Customer/User Support

Strong

Teamwork

Strong

Key Performance Indicators (KPIs)

The candidate will be evaluated based on:

- Timely completion of equipment installations.
- Equipment/system uptime and reliability.
- Speed and effectiveness of issue resolution.
- Number of service issues resolved within SLA.
- Accuracy of system configuration.
- Preventive maintenance completion.
- Reduction in recurring technical issues.
- Accuracy of service and maintenance documentation.
- User/customer satisfaction.
- Effective Linux system administration and troubleshooting.

Ideal Candidate Profile

The ideal candidate should be a hands-on Computer Science / IT Engineer who enjoys troubleshooting both hardware and software problems.

The candidate must be comfortable working with Linux-based systems, installing and configuring software, servicing technical equipment and diagnosing system failures.

The person should have a strong troubleshooting mindset, be willing to work in office when required and have the ability to understand technical problems and provide practical solutions.

Mandatory Requirement

Strong working knowledge of Linux OS is mandatory.

The candidate should be comfortable using the Linux command line and performing basic system administration, configuration and troubleshooting.

Additional Requirements

- Willingness to travel to client/customer locations for installation and service support when required.
- Ability to work outside normal business hours during critical system issues, if required.
- Good documentation and reporting skills.
- Solid willingness to learn new technologies and technical systems.
- Ability to work independently with minimal supervision.

Application

Interested candidates can share their updated CV with [email protected] with the subject:

“Application – System & Service Engineer”

Chrisvin Geomet Services Pvt. Ltd.

Pay: ₹250,000.00 - ₹300,000.00 per year

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 System Service Engineer (Chennai)
🏢 Chrisvin Geomet Service Pvt.Ltd
📍 Chennai