We are looking for a friendly and qualified Front Office Associate to join our team and be the first point of contact for our valued guests.

Key Responsibilities:

- Greet and welcome guests with a positive and professional attitude
- Handle check-in and check-out procedures efficiently
- Manage reservations, inquiries, and guest requests promptly
- Maintain accurate records of guest accounts and billing
- Coordinate with other departments to ensure smooth guest experiences
- Uphold high standards of customer service and hotel policies

Requirements:

- Prior experience in front office/guest relations preferred (hospitality background a plus). Freshers can apply too.
- Excellent communication and interpersonal skills
- Proficiency in MS Office and hotel management systems (preferred)
- Strong problem-solving and multitasking abilities
- Pleasant personality with a guest-first approach
- Flexibility to work in shifts, including weekends and holidays

Job Type: Full-time

Pay: ₹16,500.00 - ₹18,500.00 per month

Benefits:

- Commuter assistance
- Food provided
- Provident Fund

Work Location: In person

📌 Front Office Associate (India)
🏢 MELUHA THE FERN SERIES BY MARRIOTT
📍 India