Customer Care Executive (Thane)

Customer Care Executive (Thane)

23 Aug
|
Home Revise
|
Thane

23 Aug

Home Revise

Thane

Roles and responsibilities:

· Attend calls from customers & understand their requirements.

· After understanding the customer requirement, give them a solution.

· If a solution is not sufficient through a phone call, send a query to the Hardware Or Software Guy.

· Also if the customer query is about courier status then let them know & also inform the dispatch team.

· Coordination with respective departments depends on customer query.

· Handle calls on IVR System.

· Make sure about customer satisfaction.

· Quick response to customer

· Making report as suggested from Senior.

· Basic greetings skill on the phone.

· Other tasks as assigned.

Pay: ₹16,000.00 - ₹20,000.00 per month

Perks:

- Cell phone reimbursement

Work Location: In person

📌 Customer Care Executive (Thane)
🏢 Home Revise
📍 Thane

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