Job Overview

We are seeking a highly skilled and experienced Senior Business Analyst with 6 to 7+ years of experience, specialising in Air Travel Distribution, NDC (New Distribution Capability), and GDS (Global Distribution Systems).

Job Responsibilities:

Domain-Specific Responsibilities (NDC & GDS):

- Gather and document functional requirements for NDC API integrations and traditional GDS connections. (Amadeus, Sabre, Travelport).
- Analyse and design end-to-end business process flows for airline system.
- Identify functional gaps and define alternative approaches/migration strategies as business models shift from GDS architecture to NDC-driven airline system.
- Act as the primary focal point for global distribution partners, aggregators, corporate clients, and Online Booking Tools (OBTs) to align product capabilities with industry standards.

Core Systems Analysis & Project Execution:

- Document high-quality functional requirements, user stories, and acceptance criteria in an Agile environment, developing a well-defined shared understanding of project scope and the final system vision.
- Define modifications to existing travel platforms to meet evolving user requirements.
- Retrieve, manipulate, and analyse complex transaction/booking data from relational data warehouses using SQL to identify systemic issues, optimise booking conversion, and make strategic recommendations to the product team.
- Develop and execute comprehensive test plans for air-search logic, fare pricing, and ticketing workflows. Independently coordinate the investigation and resolution of complex production issues and system anomalies.
- Independently lead and manage smaller to medium-sized cross-functional projects, ensuring proper business justification and complete documentation for all initiatives.

Problem Solving and Stakeholder Management:





- Acting as a trusted domain expert who seamlessly bridges communication between non-technical teams and technical IT infrastructure teams across global time zones.
- Proactively identifying booking failures, pricing discrepancies, or latency issues using SQL, and translating those findings into actionable system optimisations for the product team.

Integration and Transition:

- Successfully defining and delivering NDC and GDS integrations with minimal post-deployment defects, ensuring robust handling of complex edge cases.
- Delivering comprehensive gap analyses that allow the engineering team to transition GDS workflows to NDC APIs smoothly without disrupting current booking volumes or revenue streams.

Requirement Efficiency:

- Maintaining high-quality Agile backlogs where user stories, data mappings, and acceptance criteria are so clearly defined that development velocity increases and rework due to misaligned requirements is minimized.

Job Skills/Competencies/Experience:

- 6 to 7+ years of professional experience working as a Business Analyst, with a heavy focus on the Air Travel, Corporate Travel, or Travel Technology sectors.
- Hands-on experience with GDS platforms (Amadeus, Sabre, or Travelport) and NDC API integration projects is strictly required.
- Familiarity with Online Booking Tools (OBTs like Concur, Cytric, Deem) and corporate travel management workflows is highly preferred.




- Extensive experience working within Agile/Scrum development frameworks (Jira/Confluence proficiency).
- An analytical mind with a proven problem-solving aptitude for diagnosing complex XML/JSON payloads, fare calculations, or booking API failures.
- Excellent interpersonal and teamwork skills, with the ability to take initiative and champion innovative ideas.
- Fluent and highly effective English communication skills (both written and verbal).

Qualifications:

- 6 to 7+ years of professional experience working as a Business Analyst.
- In-depth knowledge of airline distribution mechanics, including IATA standards, NDC schemas and GDS workflows.
- Proven ability to use multiple business analysis elicitation techniques to bridge communications seamlessly between business stakeholders and IT developers.
- Self-starter with excellent time management skills, capable of working independently and flexibly within a global workplace spanning multiple time zones.
- Ability to see the “big picture” relationships between different distribution technologies and corporate booking engines.
- Advanced skills in Excel (data modelling), PowerPoint (stakeholder presentations), and Word/Confluence (functional specifications).

Apply for:

Senior Business Analyst

Name(Required)

First

Last

Email(Required)

Phone(Required)

Current Company(Required)

Current Job Title(Required)

Expected Salary (In Lakhs)

Notice Period (in Days)

Do you have Travel Tech experience?(Required)

Yes

No

Candidate Cover Letter

Upload your CV / Profile

Accepted file types: doc, docx, pdf, Max. file size: 20 MB.

Accept Terms

I confirm I have read and agree with the Privacy Policy

Department:

Business Analysis

Location:

Bangalore/Goa

Experience:

7+ Years

Job Type:

Permanent

📌 Senior Business Analyst (Goa)
🏢 HotelHub
📍 Goa