- Manage incoming and outgoing calls in a qualified manner.
- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Sales Executive (India)
🏢 Xpress Bees Logistics
📍 India
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