- Laxmi Software Technology is a growing tech company committed to delivering excellent products and outstanding customer experiences. We're looking for a friendly, reliable Customer Service Officer to join our team.

Key Responsibilities

- Respond to customer queries via phone, email, and chat
- Resolve complaints and ensure customer satisfaction
- Maintain records of customer interactions in CRM/database
- Coordinate with Sales/Technical teams to resolve issues
- Follow up with customers and escalate priority issues when needed

Requirements

- Bachelor's degree (preferred)
- Good communication skills (English/Hindi/Gujarati)
- Basic computer/MS Office knowledge
- Prior customer service experience is a plus
- Patient, positive, team-oriented attitude

What We Offer

- Competitive salary
- Supportive work environment
- Growth opportunities opportunities
- Training provided

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹15,000.00 per month

Language:

- Gujarati (Preferred)

Work Location: In person

📌 Customer Service Officer (India)
🏢 LAXMI SOFTWARE TECHNOLOGY
📍 India