Customer Support Executive

Position: Customer Support Executive

Budget: Up to ₹30K/Month

Employment Type: Full-Time
Location: Jaipur

Role Overview

We are looking for a customer-focused Customer Support Executive with excellent communication and problem-solving skills. The ideal candidate should be confident in handling customer queries, resolving concerns and ensuring a positive customer experience.

Key Responsibilities

Handle customer queries through calls, emails and chat.

Provide timely and qualified support to customers.

Understand customer concerns and provide effective solutions.

Maintain accurate records of customer interactions and issues.

Escalate complex issues to the appropriate teams when required.

Follow up with customers to ensure complete issue resolution.

Track customer complaints, requests and support tickets.





Coordinate with internal teams to resolve customer issues.

Ensure high levels of customer satisfaction.

Contribute to improving customer support processes.

Required Skills

Excellent verbal and written communication skills.

Strong customer handling and interpersonal skills.

Good problem-solving and active-listening abilities
Comfortable handling customer calls, emails and chats.

Customer-focused and professional approach.

Good documentation and organizational skills.

Basic computer and CRM knowledge.

Ability to work in a fast-paced environment.

Interested candidates can share their updated resume at [email protected]

Pay: Up to ₹30,000.00 per month

Work Location: In person

📌 Customer Support Executive (India)
🏢 Snehal
📍 India