Role Title:Project Manager – Dynamics 365 CRMExperience:3–6 YearsLocation:[In Office]Department:Microsoft Business Applications PracticeRole OverviewWe are seeking a young and dynamic ProjectManagerto lead end-to-end delivery across multipleDynamics 365 CRMandnon CRMportfolios, driving excellence in execution, customer satisfaction, and business growth. The ideal candidate brings a consulting mindset, strong delivery governance, and a proven ability to balance strategy with execution — having led implementations for at least 1large enterprisesor 3mid-scale/startup organizations .Key ResponsibilitiesLeadend-to-end deliveryfor multiple Dynamics 365 CE/CRM projects across diverse geographies and industries.Driveproject governance, ensuring on-time, on-budget delivery aligned with scope, quality, and compliance parameters.Managemulti-project portfolios, balancing customer priorities, delivery milestones, and team bandwidth.Providestrategic directionto project managers, technical leads, and consultants — ensuring best practices and standardized frameworks are followed.Serve asprimary client interface, owning stakeholder communication, risk management, and escalation handling.Partner with presales and account management teams to supportsolutioning, effort estimation, and proposal reviews.Driveteam capability buildingacross Power Platform, Azure, and Dynamics ecosystem; foster cross-functionalcollaboration.Leverage experience from bothenterprise-scale transformationsandagile,



fast-paced environmentsto shape adaptive delivery models.Establish and monitorKPIs for delivery excellence, customer satisfaction (CSAT/NPS), and profitability.Championcontinuous improvement— retrospectives, automation, and reusable asset creation within the practice.Required Skills & Experience3+ years of experiencein Dynamics 365 CRM / CE project management,Proven experience leadingmulti-million dollarCRM programs in bothconsulting and in-house environments.Good understanding ofMicrosoft Business Applications stack— Dynamics 365 CE, Power Platform, Field Service, and Azure integration.Experience working withcross-functional teams— developers, architects, QA, and support.Exposure to bothagile and waterfallproject methodologies.Excellent communication, stakeholder management, and presentation skills.PMP / PRINCE2 / Agile certification preferred.Hands-on experience in project financials, forecasting, and resource planning.Preferred BackgroundConsulting pedigree(from firms such as Microsoft, PwC, Infosys, TCS, or similar).Exposure tostartup or mid-scale environments, driving structure, process, and scalable delivery practices.Experience working withinternational clientsin regions such as UK, EU, or APAC.Why Join UsLead high-impact Dynamics transformation programs.Work in an setting that blendsenterprise scale with startup agility.Collaborate with leadership teams to shape delivery strategy, practice maturity, and innovation roadmap.

📌 Project Manager (Maharashtra)
🏢 Dynamics Monk Consulting Services
📍 Maharashtra