Job DescriptionWe are looking for a Technical Team Lead - Storage with expertise in storage technologies and service operations. The ideal candidate will drive operational excellence, ensure SLA/SLO compliance, support team performance, and lead continuous process improvements in a fast-paced cloud workplace./nKey Responsibilities:/n/n- Monitor service operations, case management, and queue performance./n- Conduct quality audits and provide coaching to team members./n- Deliver onboarding and ongoing technical training./n- Analyze operational metrics and identify improvement opportunities./n- Manage escalations and ensure process compliance./n- Collaborate with stakeholders to enhance service delivery./n/nRequired Skills:/n/n- Knowledge of Storage technologies and Google Cloud Platform (GCP)./n- Experience in service operations, case management, and reporting./n- Strong analytical, communication, and stakeholder management skills./n- Ability to drive quality, compliance, and continuous improvement initiatives./n

📌 Gcp Storage Team Lead (Tamil Nadu)
🏢 Tata Consultancy Services
📍 Tamil Nadu