Admission Counsellor – Inside Sales
Brigadier Defence Academy – Lucknow
? Location: Lucknow, Uttar Pradesh
? Employment: Full time | Permanent
? Work Mode: On-site
About the Role
Brigadier Defence Academy is building its team for our Lucknow centre, and we are looking for an energetic and result-oriented Admission Counsellor – Inside Sales.
This is not just a telecalling role.
We are looking for someone who can take ownership of an enquiry — from the first call to counselling, follow-up and ultimately admission.
The person should be comfortable speaking with both students and parents, understanding their requirements, explaining the right programme and consistently following up to help them make an informed admission decision.
Key ResponsibilitiesLead Calling & Follow-ups
Contact leads generated through Meta, Google, website, referrals and other marketing campaigns
Make outbound calls to prospective students and parents
Respond promptly to incoming enquiries
Conduct regular and structured follow-ups with interested prospects
Re-engage older leads and enquiries wherever relevant
Use calls and WhatsApp effectively throughout the admission journey
Maintain accurate lead status and follow-up records
Counselling & Sales
Understand the student's academic background, career aspirations and requirements
Counsel students and parents about relevant NDA, CDS, AFCAT, SSB and other BDA programmes
Clearly explain course structure, batches, fees, facilities and the admission process
Build trust with students and parents through clear and responsible communication
Handle common queries and objections confidently
Encourage interested prospects to attend a counselling session or campus visit
Follow up after counselling and campus visits
Work towards achieving monthly admission and revenue targets
Lead Management
Maintain proper records of every enquiry and interaction
Categorise leads according to interest and follow-up stage
Ensure that promising leads do not get missed due to lac