Company: Client of Turning Point Career

Website: Visit Website

LinkedIn: Visit LinkedIn

Business Type: Enterprise

Company Type: Product

Business Model: B2B2C

Funding Stage: IPO/Public

Industry: FinTech

Job Description

This is a permanent role with a one of our esteemed FinTech Clients

We are looking for a Usability Testing & Product Validation Specialist with 5+ years of experience in usability testing, product validation, user research, and digital experience testing. The ideal candidate should have hands-on experience validating user journeys, workflows, and prototypes using tools such as Maze or Contentsquare with a strong understanding of UX principles and design thinking.

Roles & Responsibilities

Conduct usability testing, product validation, and experience testing for web and mobile digital products.
Evaluate end-to-end customer journeys, workflows, and interfaces to identify usability issues, friction points, and experience gaps.
Plan and execute user testing sessions, usability studies, prototype validation,



and experience evaluation based on product objectives.
Apply design thinking and user-centered design methodologies to assess product concepts and digital experiences.
Analyze qualitative and quantitative user feedback to identify usability patterns, behavioral insights, and improvement opportunities.
Collaborate with Product, UX/UI Design, Research, Engineering, Analytics, and Business teams to validate product solutions.
Document test findings, usability issues, user feedback, root causes, and actionable recommendations in a structured manner.
Support pre-launch and post-launch validation to ensure products meet usability and customer experience expectations.
Track identified UX issues through resolution and conduct re-validation/regression testing to confirm improvements.
Translate user insights into actionable UX and product recommendations to drive continuous improvement.

Ideal Candidate

Solid Usability / UX Testing and Validation Pro

📌 Usability Testing Specialist (Pune)
🏢 Sourcingxpress
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