Calls Experts is a leading global contact center solutions provider with over 15 years of experience delivering exceptional customer engagement services. Our company specializes in connecting qualified prospects with licensed insurance professionals, primarily serving clients across North America. We are committed to maintaining high standards of professionalism, integrity, and customer satisfaction. Our innovative approach and dedication to excellence have established us as a trusted partner for businesses seeking reliable and efficient communication solutions. At Calls Experts, we foster a dynamic and inclusive work environment that encourages growth, learning, and career development for our team members.
About The Role
We are currently seeking motivated and confident Cold Calling Agents to join our fully remote team. This role is ideal for individuals who thrive in a fast-paced setting and possess excellent communication skills. As a Cold Calling Agent, your primary responsibility will be to initiate outbound calls to prospective clients,
engage them professionally, and pre-qualify leads for insurance consultations. It is important to note that this position does not involve selling insurance directly; licensed sales advisors handle all sales and detailed consultations. Your role is pivotal in creating opportunities by building rapport with potential customers and transferring qualified prospects to our licensed professionals. This position offers a performance-based compensation structure, including base pay and bonuses, providing ample opportunity for earning potential based on your efforts and results.
Qualifications
The ideal candidate will have strong English fluency, with excellent verbal communication and active listening skills. Candidates should be comfortable speaking with new people daily and handling objections confidently. Previous experience in appointment setting, lead generation, customer service, or call center roles is
📌 Customer Service Representative (India)
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