Position: Online Admin Associate
Department: Operations
Employment Type: Full-Time
Work Mode: Online
Job Summary
We are looking for an organized and responsible Online Admin Associate to manage day-to-day online operations, coordinate with trainers and students, maintain records, and ensure that online classes and related activities run smoothly.
Key Responsibilities
Manage and monitor online batches, classes, schedules, and attendance.
Coordinate with trainers regarding class timings, links, recordings, and other requirements.
Ensure students receive timely communication about classes, schedules, and updates.
Monitor online sessions and escalate technical or operational issues when required.
Maintain accurate records of batches, students, attendance, recordings, and class-related activities.
Coordinate with the operations and technical teams to resolve LMS-related issues.




Follow up on pending tasks and ensure timely completion.
Handle student and trainer queries related to online classes and basic LMS processes.
Prepare daily/weekly operational reports when required.
Ensure all online administrative processes are followed properly.
Requirements
Graduate in any discipline.
1–3 years of experience in administration, online operations, education, training, or a similar role.
Good knowledge of MS Excel/Google Sheets, Google Meet/Zoom, email, and online communication tools.
Good written and verbal communication skills.
Robust coordination and follow-up skills.
Ability to manage multiple tasks and deadlines.
Comfortable working with LMS or other online learning platforms.
Good problem-solving and attention to detail.

📌 Online Admin Associate (New Delhi)
🏢 Delhi Institute of Digital Marketing (DIDM)
📍 New Delhi