Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Conduent Business Services India LLP is a key part of this global organization, committed to providing innovative and reliable business process services. Our focus is on leveraging technology and operational excellence to help organizations improve efficiency, reduce costs, and enhance customer satisfaction. We foster a culture of inclusion, integrity, and continuous improvement, empowering our employees to deliver their best every day.
About The Role
We are seeking a Customer Service Representative to join our agile team. In this role, you will be the frontline interface between our clients and the company, responsible for handling customer inquiries, resolving issues, and providing accurate information regarding our products and services. The ideal candidate will possess excellent communication skills,
a customer-centric mindset, and the ability to work efficiently within established procedures. This position offers an opportunity to develop your skills in a fast-paced environment, contribute to customer satisfaction, and grow within a reputable organization. You will work under supervision but are expected to demonstrate problem-solving abilities and a proactive approach to customer service. The role requires a keen attention to detail, empathy, and the ability to manage multiple tasks simultaneously, ensuring timely and effective resolution of customer concerns.
Qualifications
High school diploma or equivalent; additional certifications in customer service or related fields are a plus.
Prior experience in a customer service or call center environment is preferred but not mandatory.
Excellent verbal and written communication skills.
Proficiency in basic computer applications and data entry.
Abilit
📌 Customer Experience Associate (India)
🏢 FetchJobs.co
📍 India
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