Role Purpose

The Fenergo KYC SaaS Developer / Configuration Specialist
will be responsible for configuring, integrating, enhancing and supporting the
Fenergo platform within LSEG’s Anti-Financial Crime technology estate.

The role requires deep practical knowledge of Fenergo KYC and
Client Lifecycle Management capabilities, with the ability to translate
financial crime policies, regulatory requirements and operational processes
into maintainable platform configurations.

The successful candidate will work as part of a
multidisciplinary Fenergo delivery team, partnering with AFC Operations,
Compliance, Product, Architecture, Engineering, Testing and third-party
delivery partners. They will be expected to take ownership of platform changes
from requirements and solution design through configuration, testing,
deployment and production support.

This is a hands-on delivery role requiring strong Fenergo
product expertise, sound engineering discipline and an understanding of KYC,
client lifecycle management and financial crime controls.

Requirements

Key Responsibilities

Fenergo Platform Configuration

• Configure
and maintain Fenergo KYC and Client Lifecycle Management capabilities across
onboarding, event-driven reviews, periodic reviews, remediation and offboarding
journeys.

• Configure
workflows, lifecycle stages, activities, tasks, routing rules, approvals,
queues, servicelevel targets and exception-handling processes.

• Configure
data capture requirements, entity and party types, documents, declarations,
ownership and control structures, related parties and beneficial ownership
requirements.

• Implement
and maintain client risk assessment models, due-diligence requirements and
riskbased processing rules.

• Configure
user roles, permissions, work groups and segregation-of-duties controls.

• Use
standard Fenergo functionality wherever appropriate, limiting customisation and
technical debt.

• Maintain
clear documentation of configuration decisions, dependencies and design
rationale.

Policy and Rules Management

• Translate
AFC policies, KYC standards and regulatory obligations into executable Fenergo
rules and configuration.

• Configure
and maintain policy rules covering data, documentation, jurisdiction,
legal-entity type, product, relationship, ownership and control requirements.

• Configure
due-diligence requirements, including simplified, standard and enhanced due
diligence.

• Implement
policy scoping and applicability rules that determine the requirements applied
to clients and related parties.

Support the implementation and maintenance of customer
risk-rating methodologies and associated decision rules.

• Perform
impact assessments for policy or regulatory changes and identify affected
workflows, rules, data requirements and integrations.

• Establish
effective governance, traceability and version control for policy
configuration.

Integration Development and Management

• Design,
configure and support integrations between Fenergo and LSEG systems, data
providers and financial crime services.

• Develop
and maintain integrations using the platform’s supported APIs, events,
webhooks, connectors,



batch interfaces and internal integration mechanisms.

• Integrate
Fenergo with systems including party master data, CRM, product and account
platforms, screening services, identity-verification providers, document
repositories, workflow services and reporting platforms.

• Define and
maintain interface contracts, field mappings, validation rules, error handling,
retry processes and reconciliation controls.

• Support
inbound and outbound data orchestration across Fenergo lifecycle processes.

• Diagnose
integration failures across application, API, data and downstream-system
boundaries.

• Work with
enterprise and solution architects to ensure integrations conform to LSEG
security, data and technology standards.

Environment and Release Management

• Configure
and maintain Fenergo environments across development, testing, pre-production
and production.

• Manage
configuration promotion between environments using controlled and repeatable
deployment processes.

• Maintain
environment-specific settings, integration endpoints, reference data and
configuration dependencies.

• Support
release planning, deployment preparation, implementation, verification and
rollback activities.

• Conduct
configuration comparisons and identify unintended differences or configuration
drift between environments.

• Coordinate
with Fenergo SaaS support and internal platform teams on upgrades, patches,
maintenance windows and service changes.

• Assess the
impact of vendor releases and ensure that required regression testing and
remediation activities are completed.

• Maintain
release documentation, implementation records and audit evidence.

Engineering and Delivery

• Participate
throughout the delivery lifecycle, including discovery, requirements
elaboration, solution design, configuration, development, testing and
implementation.

• Review
requirements and solution designs to identify ambiguity, product constraints,
integration risks and design defects.

• Provide
estimates and technical input into backlog refinement, sprint planning and
release planning.

• Create
configuration specifications, technical designs, interface mappings and
operational support documentation.

• Develop
automated or repeatable approaches for configuration validation, deployment and
regression testing where supported.

Support system, integration, regression, performance and
user-acceptance testing.

• Investigate
defects, determine root causes and implement sustainable resolutions.

• Contribute
to coding, configuration, documentation and engineering standards for the
Fenergo platform.

• Participate
actively in Agile ceremonies and deliver committed outcomes within agreed
sprint and release timelines.

Production Support and Platform Operations

• Provide




technical support for Fenergo services and business-critical KYC processes.

• Investigate
production incidents involving workflow, policy, rules, data, integration,
access or platform configuration.

• Perform
root-cause analysis and implement corrective and preventative actions.

• Monitor
recurring incidents, process bottlenecks, failed integrations and data-quality
issues.

• Support
service-management processes, including incident, problem, change and release
management.

• Maintain
operational runbooks, support procedures, known-error records and recovery
guidance.

• Work with
Fenergo and third-party support teams to manage product defects and platform
incidents through to resolution.

• Ensure
production changes comply with LSEG change-management, security and
operationalrisk requirements.

Technical Leadership and Supplier Oversight

• Act as a
subject-matter expert for Fenergo KYC SaaS capabilities and configuration
practices.

• Guide
other developers and configurators in the effective use of the platform.

• Review
configuration, designs and technical deliverables produced by internal teams
and delivery partners.

• Check and
challenge third parties on requirements interpretation, solution quality,
platform fit, maintainability and engineering standards.

• Identify
solutions that introduce unnecessary customisation, duplication or operational
complexity.

• Promote
configuration reuse, standard patterns and consistent implementation across
client journeys.

• Support
knowledge transfer and reduce reliance on individual suppliers or
subject-matter experts.

• Explain
Fenergo capabilities, constraints and design trade-offs clearly to technical
and nontechnical stakeholders.

Essential Experience

• Significant
hands-on experience configuring and delivering Fenergo KYC or Client Lifecycle
Management solutions.

• Demonstrable
experience implementing Fenergo within a SaaS delivery model.

• Robust
understanding of Fenergo workflows, policy rules, data requirements, document
requirements, risk models and related-party structures.

• Experience
configuring client onboarding, periodic review, event-driven review,
remediation or offboarding journeys.

• Experience
implementing KYC and AML policies through configurable rules and decision
logic.

• Practical
experience designing, implementing or supporting Fenergo integrations using
APIs and supported platform integration mechanisms.

Experience managing configuration and releases across
multiple Fenergo environments.

• Experience
troubleshooting complex defects spanning configuration, workflow, data and
integration layers.

• Experience
working within Agile delivery teams and controlled enterprise change processes.

• Experience
reviewing and challenging the work of systems integrators, software vendors or
other third-party delivery partners.

• Experience
producing clear technical, configuration and operational documentation.

KYC and Financial Crime Knowledge

• Good
understanding of customer and legal-entity onboarding processes.

• Understanding
of KYC, customer due diligence and enhanced due diligence.

📌 Fenergo KYC SaaS Developer / Configuration Specialist (Bengaluru)
🏢 Important Company of the Sector
📍 Bengaluru