Job Description

Job Description – Front Office Executive

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Position: Front Office Executive

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Department: Admissions / Front Office

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Location: Jaipur

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Industry: Education / International School

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Reporting To: Head of Admissions / School Leadership

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About the Role

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We are looking for a presentable, confident, and service-oriented Front Office Executive to be the first point of contact for parents, prospective families, visitors, and guests at the school.

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The role will be responsible for managing the school reception, handling incoming calls, conducting telecalling and follow-ups, maintaining records and documentation, coordinating appointments and school visits, and providing administrative support to the Admissions team.

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The ideal candidate should have excellent English communication skills, a professional personality, and a warm and welcoming approach towards parents and visitors.

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Key Responsibilities

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1. Front Office & Reception Management

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- Manage the school reception and ensure a qualified, welcoming,



and organised front-office environment.
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- Greet and assist parents, prospective families, visitors, vendors, and guests courteously.
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- Handle all incoming calls and enquiries professionally and direct them to the appropriate department/person.
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- Respond to basic enquiries and provide accurate information about the school.
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- Maintain visitor records and ensure compliance with school reception protocols.
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2. Telecalling & Parent Follow-up

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- Make outbound calls to prospective parents based on admission enquiries and leads.
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- Follow up with parents regarding school visits, applications, documentation, assessments, and other admission-related requirements.
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- Maintain regular and timely communication with prospective families.
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- Record call outcomes, follow-up dates, and relevant information accurately in the admission system/MIS.
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- Escalate specific queries or concerns to the

📌 Front Office Executive (Pragpura)
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