- Guest Reception and Assistance : Greet guests warmly, manage reservations and assist with inquiries to ensure a positive experience.
- Reservation Management : Efficiently handle reservation systems, manage table allocation, and coordinate with the kitchen and serving staff for smooth service flow.
- Customer Communication : Maintain transparent and friendly communication with guests, handle complaints or special requests professionally, and provide information about menu items and promotions.
- Counter and Billing : Process payments accurately, manage cash transactions, issue receipts, and coordinate with the accounting department for reconciliation.
- Maintaining Cleanliness : Ensure the reception area is tidy, organized, and presentable at all times, reflecting the restaurants standards of cleanliness and professionalism.