Telesales Executive (Gurugram)

Telesales Executive (Gurugram)

23 Aug
|
Santa Events And Exhibitions
|
Gurugram

23 Aug

Santa Events And Exhibitions

Gurugram

Experience: 6 month - 1 year of experience in Telesales / Customer Support

Key Responsibilities:

* Handle inbound and outbound customer calls professionally.

* Respond to customer inquiries regarding solar products and services.

* Generate and qualify leads for the sales team.

* Schedule site visits, installations, and service appointments.

* Resolve customer complaints and escalate complex issues to the concerned team.

* Maintain accurate customer records in the CRM system.

* Follow up with customers to ensure timely resolution of queries.

* Coordinate with Sales, Service, and Operations teams for issue resolution.

* Achieve individual productivity and quality targets.

* Ensure adherence to organizational processes and customer service standards.

📌 Telesales Executive (Gurugram)
🏢 Santa Events And Exhibitions
📍 Gurugram

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