* Achieve monthly sales and profitability targets.
* Handle customer complaints and ensure excellent customer experience.
* Manage staff attendance, shifts, discipline, and performance.
* Maintain inventory and coordinate with suppliers for timely procurement.
* Ensure proper opening and closing procedures.
* Monitor Swiggy/Zomato and dine-in/takeaway operations.
* Prepare daily sales, inventory, wastage,
and expense reports.
* Identify operational issues and implement corrective actions.
* Coordinate with the owner/management regarding business performance and requirements.
Key Performance Indicators (KPIs):
* Monthly sales achievement
* Food & packaging cost %
* Wastage control
* Customer ratings/reviews
* Staff productivity
* Inventory accuracy
* Overall restaurant profitability
Ideal Candidate:
A responsible, disciplined, commercially minded individual with solid leadership and communication skills, capable of independently managing a restaurant and delivering consistent operational and financial performance.