Walkin interview at HCLTech for OTC Collections

nWe are hiring experienced professionals for OTC – Collections(Voice)

nDesignation: Senior Process Associate

nNo Of Positions: 10

nExperience: 1 – 4 Years (Relevant OTC – Collections Experience Mandatory)

nWork Location : Chennai

nShift: US shift

nHR Contacts - Yuvapriya

nDate: 26th Aug 26(Wednesday)

nTime: 10:00 AM to 1:00 PM

nVenue: HCLTech, Tower 5, ELCOT Special Economic Zone (SEZ), 602/3 & 138,

nSholinganallur - Medavakkam High Road,

nSholinganallur, Chennai, Tamil Nadu - 600119,

nKey Responsibilities

nManage complex and high‐profile accounts using defined collection strategies

nOwn and control aged receivables as per SLAs and performance metrics

nImplement and remove service stops as per process guidelines

nReview UMCC and on‐account payments in line with ICMP standards

nIdentify potential write‐offs and support aged debt clearance

nDrive quarterly and monthly debt & cash target achievements

nExecute end‐to‐end dunning processes and handle legal escalations

nIdentify and support continuous process and system improvements

nCollaborate with administrators and team leads to close knowledge gaps

nLead and support new process implementations





nEnsure strict adherence to best‐in‐class collection standards.

nBackground & Qualifications

nMinimum 1 year of experience in OTC – Collections (Mandatory)

nFinance background preferred

n(B.Com / MBA – Finance will be an advantage)

nExcellent verbal and written communication skills

nWillingness to work in night shifts

nProven track record of meeting targets and SLAs

nStrong working knowledge of MS Office

nCustomer‐focused mindset with strong negotiation skills

nAnalytical thinking and problem‐solving capability

nExposure to project methodology is a plus

nRole‐Specific Competencies

nFluent in English (verbal & written)

nResult‐driven and self‐motivated

nStrong learning orientation

nTeam player with the ability to work independently

nAdaptable and adaptable in a dynamic work environment

nExcellent customer service and stakeholder management skills

nLeadership and people management capabilities (for senior roles)

nImportant Note

nOnly candidates with OTC – Collections experience are eligible

nLooking for Immediate joiners or less than 30 days notice period

nInterested candidate kindly registered and attend

nKindly register OTC_Collection_Chennai – Fill out form

📌 Walk-in at HCLTech for OTC Collections _Chennai (Tamil Nadu)
🏢 HCLTech
📍 Tamil Nadu