Please find the JD.

nRole- Travel Operation Manager

nLocation- Mumbai

nResponsibilties:-

n1. Role would require to acts as a client relationship manager

n2. Weekly corporate visit needs to be done

n3. Business review monthly / quarterly / annually

n4. Adoption of technology & providing cost conservation suggestions to enhance client stickiness.

n5. Maximize revenue opportunities for accounts under his/ her portfolio

n6. Managing client escalation on real time and providing them appropriate solutions

n7. Manage and coordinate with Airline team to get the best deal for corporate tie up

n8. Accurate submission of invoices or any payments by supporting credit control team

n9. On time collection - meeting with corporate

n10. Cross selling of other travel related product

n11. Achieve monthly and yearly target as defined by the business

n12. Managing the team's daily activities.

n13. Cross-training existing employees to maximize team agility, performance, and productivity.

n14. Manage and maintain relations with the corporates by providing quality service as defined by the organization.

n15. Achieve defined targets as set by the business.

📌 Travel Operation Manager (Mumbai)
🏢 SOTC Travel
📍 Mumbai