We are looking for an energetic Telecaller to handle inbound enquiries and outbound calls for our B2B, Wholesale, and PCD Franchise business (Herbal, Ayurvedic & Cosmetics products). The candidate will explain product details, pricing, and franchise terms to prospective distributors/dealers, follow up on leads, and maintain call records.
Responsibilities
Answer incoming calls/enquiries about products and franchise
Make outbound calls to potential distributors/dealers
Explain margin, monopoly rights, MOQ, and payment terms
Follow up on leads and maintain daily call/CRM sheet
Coordinate sample dispatch with the team
Requirements
Good communication skills (Hindi + basic English)
Prior telecalling/sales experience preferred (pharma/FMCG a plus); freshers may also apply