Position: Technician (Field Service Engineer) Solar Inverter

Department: Service

Job Location: Field-Based / Assigned Territory

Reporting To: Service Manager / Regional Service Manager

Experience: 0 to 3 Years For Locations: Pune, Nagpur, Maharashtra, MP, Haridwar, Odisha, Jharkhand,

Qualification: Diploma / ITI Electrical, Electronics, Electrical & Electronics

Job Purpose To provide field service support for solar inverters by handling installation support, commissioning, troubleshooting, preventive maintenance, repairs, and customer complaints at various sites.

Key Responsibilities

- Attend customer complaints and service calls at assigned locations.
- Carry out installation support, commissioning, testing, and start-up of solar inverters.
- Troubleshoot DC/AC electrical, electronic, inverter, PCB, and communication-related faults.
- Diagnose inverter fault codes, alarms, and performance issues.
- Conduct preventive and corrective maintenance of solar inverter systems.
- Inspect wiring, earthing, protection systems, and inverter connections.
- Replace defective components, PCBs, fans, fuses, connectors, and other service parts as required.
- Use testing instruments such as multimeter, clamp meter, and megger for fault diagnosis.
- Provide technical support to customers, dealers, EPC partners, and installation teams.
- Coordinate with the Service, Technical Support, R&D;, and Quality teams for major technical issues.
- Prepare service reports, site visit reports, fault analysis reports, and complaint closure reports.
- Maintain records of service activities, spare parts, tools, and replaced components.
- Provide feedback on recurring field problems to the technical/R&D; team.




- Follow company safety procedures and electrical safety practices at customer sites.
- Travel regularly to customer sites and project locations as per business requirements.

Technical Skills
- Basic knowledge of solar PV systems and solar inverters.
- Positive understanding of AC/DC electrical systems.
- Basic knowledge of power electronics, PCB, IGBT/MOSFET, SMPS, relays, and sensors.
- Ability to read basic electrical wiring diagrams.
- Knowledge of inverter fault codes and troubleshooting.
- Basic knowledge of RS485 / Modbus / communication systems will be an advantage.
- Hands-on experience with electrical testing instruments.

Candidate Profile
- Qualification: ITI / Diploma in Electrical, Electronics, Electrical & Electronics, or related trade.
- Experience: 14 years in solar inverter, UPS, electrical equipment, power electronics, or field service.
- Candidates with hands-on experience in solar inverter servicing will be preferred.
- ITI candidates with relevant field experience may also be considered.
- Willingness to travel extensively and work at customer/project sites.
- Good customer-handling and communication skills.
- Ability to work independently in the field.
- Valid driving licence will be preferred.

Key Performance Indicators (KPIs)
- Timely closure of customer complaints.
- First-time resolution of service issues.
- Response time to service calls.
- Successful installation and commissioning support.
- Reduction in repeat complaints.
- Quality and timely submission of service reports.
- Customer satisfaction.
- Proper handling of company tools and spare parts.

share resume at [email protected] [email protected]

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