Technical Support (International Voice) (Chennai)

Technical Support (International Voice) (Chennai)

23 Aug
|
Orcapod Consulting Services
|
Chennai

23 Aug

Orcapod Consulting Services

Chennai

Role Details

- Designation: Engineer

- Role: Technical Support (International Voice)

- Job Location: Chennai Ambit IT Park, Ambattur

- Shift: Night Shift

- Transportation: Cab facility is available at an additional cost.

Compensation Structure

- 1 to 2 Years Experience: 4.10 LPA to 4.78 LPA (Maximum)

- 2+ Years Experience: 4.75 LPA to 5.50 LPA (Maximum)

Core Job Responsibilities

- Handle international customer calls and troubleshoot technical issues.

- Focus heavily on achieving First Contact Resolution (FCR).

- Stay updated on newly released products and recent technical updates.

- Deliver outstanding customer service with a friendly, professional workplace.

- Sales Component: Position, pitch, and sell Premium Support Contracts to customers based on their technical needs and support entitlement.

Role & responsibilities

Preferred candidate profile

📌 Technical Support (International Voice) (Chennai)
🏢 Orcapod Consulting Services
📍 Chennai

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