– Technical Project Manager /n RPA & Agentic AI Projects /n Company: Catnip Infotech Pvt. Ltd. /n Location: Chennai /n Employment Type: Full-time /n Experience: 7–12 years /n Reporting To: Delivery Head / Practice Head /n Role Overview /n Catnip Infotech is looking for an experienced Technical Project Manager to lead enterprise-level Robotic Process Automation (RPA), Artificial Intelligence, and Agentic AI implementation projects. /n The candidate will be responsible for end-to-end project delivery, including requirements assessment, solution planning, technical coordination, customer communication, resource management, risk management, governance, and successful production deployment. /n Key Responsibilities /n Manage the complete lifecycle of RPA and Agentic AI projects—from discovery and solution design through development, testing, deployment and support. /n Conduct process-discovery workshops with customers and identify automation and AI opportunities. /n Translate business requirements into functional requirements, technical specifications, user stories and project plans. /n Work closely with RPA developers, AI engineers, solution architects, business analysts, infrastructure teams and customer stakeholders. /n Prepare project scope, effort estimates, timelines, resource plans, milestones and delivery schedules. /n Manage multiple projects and project teams simultaneously. /n Lead RPA implementations using platforms such as IBM RPA, UiPath, Automation Anywhere or Microsoft Power Automate. /n Coordinate the development and deployment of Agentic AI solutions involving AI agents, LLMs, APIs, enterprise applications, databases and knowledge repositories. /n Understand agent orchestration, prompt workflows, human-in-the-loop processes, tool calling, RAG and enterprise AI integrations. /n Ensure secure integration with systems such as SAP, Oracle, Salesforce, HRMS, CRM, ERP, email, document management platforms and customer portals. /n Coordinate infrastructure, cloud, on-premises, cybersecurity and access-related requirements. /n Track project progress, dependencies, issues, risks, change requests and mitigation actions. /n Conduct daily or weekly project reviews and provide accurate status reports to customers and internal management. /n Maintain project documentation, including project plans, MOMs, RAID logs, change-control records, test reports and acceptance documents. /n Establish delivery governance, quality controls and escalation mechanisms.



/n Ensure adherence to coding standards, security requirements, data privacy policies and responsible-AI principles. /n Plan and coordinate SIT, UAT, performance testing, production deployment and hypercare support. /n Monitor automation success rates, AI response quality, accuracy, adoption and business benefits after deployment. /n Manage customer expectations and maintain strong relationships with business and technology stakeholders. /n Support presales activities by contributing to solution proposals, effort estimations, demonstrations, SOWs and technical presentations. /n Mentor team members and encourage timely, high-quality and accountable project delivery. /n Identify opportunities for project expansion, additional automation and AI-led transformation. /n Required Technical Knowledge /n Strong understanding of RPA architecture, bot development, orchestration, scheduling and exception handling. /n Familiarity with RPA platforms such as IBM RPA, UiPath, Automation Anywhere or Power Automate. /n Understanding of Agentic AI, Generative AI, LLMs, AI agents and multi-agent workflows. /n Knowledge of RAG, vector databases, embeddings, prompt engineering and knowledge-base integration. /n Understanding of API integration, REST services, JSON, webhooks and database connectivity. /n Familiarity with Python, .NET, JavaScript or similar technologies is preferred. /n Knowledge of SQL and enterprise databases. /n Understanding of cloud and on-premises deployment models. /n Familiarity with Azure, AWS, IBM Cloud or hybrid-cloud environments. /n Awareness of application security, RBAC, IAM, credential vaults, audit logging and data privacy. /n Experience with Agile, Scrum and traditional project-management methodologies. /n Working knowledge of Jira, Azure DevOps, MS Project, Confluence or equivalent tools. /n Educational Qualification /n Bachelor's degree in Engineering, Computer Science, Information Technology or a related discipline. /n MBA or postgraduate qualification will be an advantage. /n PMP, PRINCE2, Scrum Master,



SAFe or similar certification is preferred. /n RPA, cloud or AI-related certifications will be an added advantage. /n Experience Requirements /n 7–12 years of overall IT experience. /n Minimum 3–5 years of experience managing automation, RPA, AI, analytics or digital-transformation projects. /n Proven experience delivering customer-facing enterprise technology projects. /n Experience managing cross-functional technical teams. /n Experience in BFSI, manufacturing, real estate, HR, finance, supply chain or other enterprise domains will be advantageous. /n Experience handling multiple customers or projects concurrently is preferred. /n Key Skills and Competencies /n Strong technical project-management capabilities /n Excellent customer and stakeholder management /n Project planning and effort estimation /n Team leadership and resource management /n Risk, issue and dependency management /n Strong analytical and problem-solving skills /n Excellent written and verbal communication /n Ability to prepare professional reports and presentations /n Solid ownership and delivery-focused mindset /n Ability to work in a fast-paced environment /n Willingness to learn emerging AI and automation technologies /n Ability to communicate effectively with both business and technical teams /n Key Performance Indicators /n Projects delivered within committed scope, schedule and budget /n Achievement of project milestones and customer acceptance /n Quality of deployed RPA and Agentic AI solutions /n Bot stability, automation success rate and production availability /n Accuracy and reliability of AI-agent outputs /n Timely closure of issues, risks and change requests /n Customer satisfaction and stakeholder feedback /n Resource utilisation and team productivity /n Compliance with documentation, security and governance requirements /n Realisation of expected business benefits and automation ROI /n * Identification of new automation and AI opportunities within customer accounts /n Preferred Candidate Profile /n The ideal candidate should combine strong project-management skills with a practical understanding of RPA, AI and enterprise integrations. The person should be proactive, customer-focused, technically confident and capable of taking complete ownership of complex automation and Agentic AI programs.

Candidates who can join immediately or within a short notice period will be preferred.

📌 Technical Project Manager (Tiruchirappalli)
🏢 Catnip Infotech Private
📍 Tiruchirappalli