We’re Hiring | Technical Production Support Engineer

Aeroprime Services Pvt. Ltd. is looking for an experienced Technical Production Support Engineer / Production Support Engineer to join our team in Connaught Place, Recent Delhi.

Location: 16, K.G. Marg, Ansal Bhawan, Connaught Place, New Delhi

Experience: 3–8+ Years

Company: Aeroprime Services Pvt. Ltd.

Key Responsibilities:

Monitor production applications, APIs, services, and infrastructure.

Troubleshoot and resolve production issues within defined SLAs.

Analyze application logs, stack traces, database queries, and API responses.

Perform root cause analysis (RCA) for production incidents.

Handle incident, problem, and change management.

Coordinate with Development, QA, DevOps, Infrastructure, and third-party vendors.

Monitor application performance, latency, errors, and availability.

Execute SQL queries for troubleshooting and data validation.

Support deployment, rollback, configuration, and release activities.





Identify recurring issues and work with development teams on permanent fixes.

Create and maintain incident reports, RCA documents, and operational runbooks.

Participate in on-call/rotational support when required.

Technical Skills:

Languages: Java / Shell scripting

APIs: REST, JSON, HTTP, API troubleshooting

Database: PostgreSQL / MySQL, SQL

Linux: Shell commands, process monitoring, logs

Version Control: Git

Tools: Postman

Ideal Candidate: Someone with strong production troubleshooting skills, analytical thinking, and experience working in a fast-paced technical environment.

Interested candidates can share their CV / apply for the position.

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📌 Technical Production (New Delhi)
🏢 Aeroprime Group
📍 New Delhi