Location: Bangalore /n Shift Timing: 9 :30 PM – 6:30 AM (US Shift) /n Cab facility provided /n Experience: 6 to 10 Years /n /n /n /n Job Title: Team Leader - Credit Operation (US Mortgage/Loan operation /n /n /n s)

/n Job Summ /n aryWe are looking for an experienced and detail-orient ed Team Leader – Credit Operati ons to manage and oversee loan origination, processing, and documentation activities. This role involves leading a team, ensuring compliance with credit guidelines, and driving operational efficiency while maintaining high-quality standards across all loan fil /n /n es.

/n Key Responsibili /n ties1.

Credit

Review & Documenta /n /n

- tionReview loan applications and supporting documents to ensure completeness, accuracy, and compliance with credit and program guideli

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- nes.Collect, validate, and organize borrower documentation such as financial statements, tax returns, ownership records, and insurance pap

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- ers.Identify and reconcile inconsistencies across documents (e.g., ownership details, revenue figures, entity names, and addresses), escalating discrepancies when requi

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- red.Prepare loan files for underwriting submission and closing using standardized checklists and quality control measu

/n /n res.2. Team Leader /n /n

- shipLead, mentor, and manage a team of loan processing and origination speciali

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- sts.Set transparent performance expectations and ensure consistent delivery of high-quality out

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- put.Foster a positive, collaborative, and performance-driven work environm

/n /n ent.3. Loan Origination & Proces /n /n

- singOversee the end-to-end loan origination and processing lifecy

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- cle.Ensure adherence to company policies, regulatory requirements, and credit guideli

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- nes.Monitor loan pipelines, identify bottlenecks, and proactively resolve issues to maintain turnaround ti

/n /n mes.4.

Stakeholder

Collabora /n /n

- tionCoordinate with Sales, Underwriting, and Closing teams to address documentation gaps and ensure smooth file progress

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- ion.Act as a key point of contact for internal stakeholders on credit operations matt

/n /n ers.5. Compliance & Quality Assur /n /n

- anceEnsure all loan documentation meets regulatory and internal compliance standa

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- rds.Stay updated with industry trends, lending laws, and regulatory chan

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- ges.Partner with compliance teams to maintain adherence to policies and procedu

/n /n res.6. Reporting & Performance Manage /n /n

- mentTrack team performance metrics and prepare reports for senior managem

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- ent.Analyze operational data to identify improvement areas and implement process enhanceme

/n /n nts.7.

Customer

Experi /n /n

- enceEnsure a seamless borrower experience by addressing queries and resolving issues promp

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- tly.Maintain clear and professional communication throughout the loan lifecy

/n /n cle.8. Systems & Record Manage /n /n

- mentMaintain accurate records, updates, and notes in CRM and Loan Origination Systems (L

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- OS).Ensure proper documentation and audit readiness at all ti

/n /n mes.9. Training & Develop /n /n

- mentConduct onboarding and training sessions for new hi

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- res.Drive continuous learning and skill development within the team through coaching and knowledge shar

/n /n /n ing.

/n Qualifications & S /n /n

- killsMin imum 5 years of exper ience in Credit Operations, Loan Origination, Processing, and Documenta

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- tion.Min imum 1 year of experience as a Team L ea der (official designation/on papers is mand at

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- ory).Willingness to work Night Shifts (US S hift) and Work From Office (

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- WFO).Strong understanding of lending practices, credit policies, and compliance requirem

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- ents.Proven experience in team leadership and people manage

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- ment.Excellent analytical, problem-solving, and decision-making sk

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- ills.Strong communication and stakeholder management abili

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- ties.Ability to manage multiple priorities in a fast-paced environ

/n /n /n ment.

/n Key Compet /n /n

- enciesAttention to

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- DetailLeadership & Team Mana

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- gementProcess Improvement M

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- indsetRisk & Compliance Awa

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- renessCustomer-Centric Ap

/n /n proach

📌 Team Leader - Credit Operations (Bengaluru)
🏢 R Systems
📍 Bengaluru