Greetings for the Day!!! We are looking for a Team Lead -Life and Pension Insurance for one of our esteemed clients in Nagpur having experience Life and Pension Insurance,Team Management,Team Lead.
Experience : 7+Years Job Type : Permanent Job Location : Nagpur Work Mode : Onsite Shifts : US shift Week Offs : 5 Days working, 2Days off Key Responsibilities Lead and manage a team handling Life & Pension insurance operations . Manage day-to-day activities related to policy administration, servicing, and transaction processing. Handle processes such as new business, policy servicing, underwriting support, claims, pension administration, and policy changes .
Monitor team performance against SLA, productivity, accuracy, and quality targets . Conduct regular performance reviews, coaching, and mentoring of team members.
Identify process gaps and implement process improvement and automation initiatives .
Ensure compliance with internal policies, regulatory requirements, and client-specific guidelines. Handle escalations and resolve complex operational issues within defined timelines. Prepare and analyze operational reports, MIS, and performance dashboards.
Coordinate with clients, internal stakeholders, and offshore/onshore teams. Support transition, migration, and knowledge-transfer activities for current processes. Ensure effective documentation and adherence to standard operating procedures.
We are looking for candidates who can join us within 30 days Thanks & Regards,
📌 Team Lead-Life and Pension Insurance (Nagpur)
🏢 Right Move
📍 Nagpur
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