23 Aug
|
MindPeers
|
India
About MindPeers
MindPeers is a mental health care platform on a mission to make mental strength accessible to everyone. We connect people with licensed therapists, deliver science-backed self-care tools, and partner with organizations to build psychologically healthy workplaces — all powered by a growing intersection of clinical science and technology. Our therapist panel spans geographies and specialisations, and our products are used by individuals and leading companies alike.
About the Role
We are looking for a Talent Management & Acquisition Associate to support the day-to-day coordination of therapist hiring, onboarding, and panel documentation, while also helping capture and organize therapist feedback that shapes our product and processes. This is a detail-oriented, execution-focused role — perfect for someone who thrives on keeping things organized, following through on every step, and ensuring nothing falls through the cracks.
Key Responsibilities
- Efficiently manage end-to-end hiring for both Indian and international therapists for the panel, based on evolving requirements, with speed, sharp judgment, and minimal turnaround time.
- Collect and track feedback from therapists on product features, platform experience, and internal processes.
- Follow up with therapists to understand whether issues or newly launched features are working effectively after changes are made.
- Consolidate recurring feedback and insights into clear, structured summaries for the team.
- Coordinate documentation, contracts, orientation sessions,
and profile activation for incoming therapists.
- Maintain the hiring and onboarding tracker, ensuring all steps are completed accurately and on time.
- Update the Therapist Playbook based on approved policy and process changes.
- Ensure playbook information remains current, accurate, and clearly communicated to the panel.
- Track playbook updates and therapist acknowledgements where required.
What We Are Looking For
- 1-3 years of experience in a coordination-heavy TA/HR role, with demonstrated ability to manage multiple hiring pipelines independently and at pace.
- Highly diligent and proactive, with a go-getter attitude and comfortable owning therapists hiring end-to-end and driving closures independently.
- Solid organizational skills with high attention to detail and great at managing multiple trackers, timelines, and follow-ups simultaneously.
- Clear, professional written and verbal communication.
- Ability to work independently, follow up proactively, and ensure closure on pending items without repeated reminders.
- Comfort working with documentation, sheets, and structured processes.
- Prior experience in healthtech, mental health, or a similar people-facing operations role is a plus.
Why Join Us
- Play a foundational role in shaping the therapist experience at one of India's leading mental health platforms.
- Work closely with clinical operations and product teams, with direct visibility into how therapist feedback shapes the platform.
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: Remote
📌 Talent Management & Acquisition Associate (India)
🏢 MindPeers
📍 India