- Role: Service Technician
- Location: Pune
- Employment Type: 1-Year Contract
- Compensation: ₹25,000 to ₹30,000 Net Take Home per month
Candidate Requirements
- Experience: 1 to 3 years of relevant experience
- Education: BE, Diploma, or Graduate (Electrical & Mechanical)
- Skills: Basic computer knowledge
Key Responsibilities
- Conduct monthly visits to assigned Channel Partners (CP) as per the Permanent Journey Plan (PJP).
- Handle warranty adjudication and decision-making for batteries based on physical checks, adhering strictly to company policy and SOPs.
- Perform regular stock and FIFO checks at Channel Partner locations during site visits.
- Manage warranty orders and ensure monthly warranty billing is completed within the turnaround time (TAT).
- Meet with sales representatives, service partners, and top Retail Partners (RP) at every CP to build robust business relationships.
- Provide education and training at CP, RP, and mechanic levels to drive service awareness.
- Identify gap areas, analyze reasons for warranty increments, and develop methods to control overall warranty percentage.
- Support field sales teams (MSA, TSI, RSI) in appointing new service partners.
- Establish right business practices for warranty settlement within the assigned geography.
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Service Technician (Pune)
🏢 Eventrics Multi Tasking Solutions
📍 Pune
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