UPRIO is an innovative ed-tech start-up transforming the after-school tuition landscape through an AI-powered, student-first approach. Our solutions focus on delivering measurable outcomes for students and parents, placing us at the forefront of the industry. With strong financial backing and a team of over 200 professionals, we are on a mission to build a scalable and impactful education platform.
Location :
Bangalore
Experience :
3-7 Years
Languages : English & Hindi
About the Role
As an Assistant Senior Tutor Manager
, you will lead tutor teams, drive academic excellence, ensure seamless online class operations, and build strong parent relationships to improve student learning outcomes.
Key Responsibilities
- Team Management: Lead, mentor, and manage tutor performance.
- Academic Excellence:
Track student progress and drive improvement plans.
- Parent Engagement: Conduct review calls and resolve escalations.
- Quality Assurance: Monitor tutor sessions and provide coaching & feedback.
- Operations Management: Ensure smooth scheduling, attendance, and online class delivery.
- Performance Analytics: Track KPIs and improve academic and operational outcomes.
Skills & Requirements
- 3–7 years of experience in academic operations, customer success, or team management.
- Solid leadership and people management skills.
- Excellent communication and parent-facing abilities.
- Data-driven mindset with a focus on student outcomes.
- Ability to manage multiple stakeholders in a fast-paced environment.