Designation: Head of Sales /n Location: Mumbai /n Duration: Permanent /n Experience: 18+ years /n Role Overview: /n The Head of Sales – Promo will lead the sales function for our client's integrated SaaS-based enterprise platform, spanning eCommerce, ERP, and BPO-enabled digital solutions. This is a P&L-aligned;, revenue-first leadership role with full accountability for driving predictable, scalable revenue growth across North American markets. The role will focus on building a high-performance sales engine, expanding enterprise and mid-market penetration, and consistently delivering and exceeding company-wide revenue targets. /n This leadership position will also oversee the development of the sales organization—shaping structure, building product-aligned teams, and ensuring delivery of company-wide sales targets. /n Roles and Responsibilities: /n Revenue & P&L; Ownership /n  Own and deliver company-wide revenue targets (monthly, quarterly, annual) with full accountability for ARR, bookings, and revenue predictability. /n  Drive sustainable recurring SaaS revenue growth across North America. /n  Define revenue strategy, pricing models, subscription frameworks, and expansion plans. /n  Establish disciplined forecasting and revenue governance mechanisms. /n  Lead revenue planning aligned with company growth projections and board-level expectations. /n Sales Organization Development /n  Build and structure a scalable SaaS sales organization aligned to growth strategy. /n  Recruit, mentor, and lead high-performing enterprise sales leaders and Business Development Managers. /n  Define compensation plans tied to ARR, current bookings, and expansion metrics. /n  Create a high-accountability, quota-driven sales culture focused on revenue performance. /n Sales Process, Execution & GTM Leadership /n  Develop and standardize the SaaS sales motion from product-market fit to enterprise-scale execution. /n  Partner with Marketing to design demand-generation strategies optimized for SaaS conversion funnels. /n  Oversee enterprise demonstrations, solution positioning, and value articulation. /n  Personally engage in strategic enterprise deal closures and multi-year contract negotiations. /n  Strengthen multi-year subscription contracts and recurring revenue commitments. /n Pipeline,



Performance & Revenue Optimization /n  Establish predictable pipeline coverage ratios and conversion benchmarks. /n  Monitor revenue metrics including ARR growth, churn control, expansion revenue, CAC efficiency, and deal velocity. /n  Conduct performance reviews and implement corrective actions to protect revenue delivery. /n  Drive operational excellence across CRM governance and forecasting discipline. /n Global Market Leadership /n  Represent the organization across global markets, especially North America. /n  Build strategic partnerships and enterprise alliances to accelerate SaaS adoption. /n  Ensure readiness for international travel and global business engagements. /n Key Performance Indicators (KPIs): /n  Ownership of Annual Recurring Revenue (ARR) and new bookings targets. /n  Achievement of monthly, quarterly, and annual sales targets. /n  Team recruitment, onboarding, and performance metrics (time-to-hire, sales quota attainment). /n  Conversion rates from lead generation to closure. /n  Customer acquisition and retention rates. /n  Improvements in sales playbooks, GTM alignment, and sales operations efficiency. /n Core Competencies & Attributes: Competency Area Key Competencies and Descriptions /n Strategic Leadership /n • Ability to build and execute long-term sales strategies in enterprise SaaS and digital transformation space • Transform sales organizations with forward-looking strategic thinking /n Organizational Development /n • Build high-performance sales cultures and talent development • Create career progression pathways and motivational frameworks /n Business Acumen /n • Strong understanding of enterprise, digital commerce, ERP, and BPO-driven solutions.





- Balance short-term targets with long-term strategic market opportunities /n Performance Mindset /n • Drive continuous improvement and data-driven strategies • Maintain growth-oriented approach with innovative problem-solving /n Collaborative Spirit /n • Facilitate cross-functional collaboration and knowledge sharing • Foster a culture of mutual respect and continuous learning /n Adaptability & Resilience /n • Excel in dynamic technology environments • Showcase rapid problem-solving and composure under challenging scenarios /n Additional Competencies /n • Possess technological and global business landscape expertise • Demonstrate entrepreneurial approach to sales methodology /n Qualifications and Skills: /n  18+ years of B2B enterprise sales experience with at least 12+ years in senior leadership roles. /n  Prior experience selling into or operating within the US Promotional Products (Promo) Industry is strongly preferred. /n  Strong track record in selling enterprise SaaS platforms across North America. /n  Experience in establishing relationships with CIOs, CTOs, CDOs, Heads of Digital, and enterprise transformation leaders. /n  Demonstrated success in closing large, complex deals and multi-year enterprise contracts. /n  Exposure to GTM strategy, demand-generation collaboration, and sales ops planning. /n  Strong communication, negotiation, and executive presence. /n  Must be willing to relocate to Mumbai (onsite role). /n  Experience working with US markets is mandatory. /n  MBA or equivalent advanced degree preferred. /n Regional & Industry Expertise /n  Network within digital transformation, eCommerce, or BPO-driven industries is a plus /n  Deep understanding of North American enterprise and mid-market ecosystems. /n  Ability to navigate multi-stakeholder decision cycles typical of US enterprises. /n Skills & Competencies /n  Strategic mindset with a solid focus on execution and measurable outcomes. /n  Excellent communication, presentation, and negotiation skills. /n  Strong analytical and commercial acumen. /n  Self-driven, resilient, and adaptable to cross-cultural and cross-border environments. /n  Proficiency in CRM platforms and enterprise sales tools. /n  MBA or equivalent advanced degree preferred. /n Travel Requirements /n  Willingness to travel extensively (up to 40–50%) across global regions. /n  Valid passport and eligibility for global business/work visas.

📌 Senior Sales (Mumbai)
🏢 Avencore Tech Services
📍 Mumbai