Job Requirements /n Role – Senior Manager – Portfolio Management /n Function/Department – Credit Card /n Location - Mumbai /n Job Purpose: /n Own portfolio P&L; and unit economics; drive lifecycle levers; design affluent collections with Risk; govern benefit costs and migrations; and deliver disciplined MIS, forecasting and reviews. /n · Portfolio P&L; stewardship and unit-economics governance /n · Lifecycle growth levers (activation, usage, spend deepening, attrition reduction) /n · Risk partnership and affluent collections strategy /n · Inorganic actions (migrations, transitions, sunsets) /n · MIS, dashboards, forecasts and budgeting cadence /n Primary Responsibilities: /n · P&L; &

• Unit Economics /n · Build unit-level metrics and P&L; with Finance /n · Prepare monthly portfolio MIS (spends, activation, attrition) /n · Ensure timely monthly budgeting and provisioning /n · Track partner-led product costs and profitability (e.g., Maharaja Points) /n · Rewards economics and breakage modelling with periodic ROI reviews and benefit rationalization cycles (quarterly/annual). /n · Formal EWS (early warning) and behaviour scorecards for affluent cohorts; playbooks for pre‐emptive line controls and treatment paths. /n · UPI‐on‐Credit adoption tracking, MCC/category controls, and merchant/category stimulus strategy. /n · Formal dormancy and high‐value retention programs. /n · Growth &

• Lifecycle /n · Develop acquisition plans and run acquisition campaigns /n · Design and execute portfolio growth campaigns to increase activation and usage /n · Analyse attrition, upgrades,



lifecycle and execute actions /n · Plan and execute merchant/platform-led offers /n · Disputes & chargeback analytics with TAT governance; systematic fee/interest reversal rules for billing errors; root‐cause loops to other relevant teams /n · Analytics &

• Reporting /n · Build and maintain dashboards /n · Run forecasts and impact analysis for portfolio changes /n · Develop new reports and dashboards to enhance visibility /n · Risk &

• Collections /n · Design and manage affluent-specific collections process /n · Partner with Risk to monitor credit performance /n · Inorganic &

• Transitions /n · Design and execute migration plans (e.g., Vistara) /n Secondary Responsibilities : /n · P&L; fluency & unit-economics /n · Experimentation & measurement /n · Analytical skills (SQL/Excel), dashboarding /n · Cross-functional orchestration /n · Risk/collections literacy (roll, flow, cure strategies) for premium books. /n · Understanding of chargeback regimes (Visa/Mastercard) and issuer dispute ops. /n · Regulatory knowhow: RBI card conduct (consent for CLI/closures/billing). /n · Executive communication: crisp BRDs/PRDs, monthly business reviews, and escalation notes. /n Managerial &

• Leadership Responsibilities /n · Positive, cooperative attitude, Prolific communicator /n · Ability to evaluate potential business opportunities, structure the team's thinking, and reach insightful answers /n · Experience in managing multiple cross-functional opportunities and projects in parallel /n · Ambitious team player with the ability to manage the internal & external partners requirements and tasks in time sensitive situations /n Qualifications: MBA Marketing / Finance / Graduate /n Industries : Banking, Fintech /n Experience: /n · 7–10 years in portfolio mgmt/risk/analytics /n · Hands-on MIS/reporting &

• P&L; ownership /n · Ability to translate insights into targeted actions

📌 Senior Product Manager-Credit Cards (Mumbai)
🏢 IDFC FIRST Bank
📍 Mumbai