Description

Creates user-centered experiences and interfaces for products and solutions which improves end-to-end user journeys. Develops the overall design and specifications for creating and enhancing the experience and functionality of user interfaces for company products. Uses design tools to create storyboards, wireframes, prototypes, information architecture diagrams and user journey maps for demonstrations and user testing.

Produces high-fidelity designs for implementation by development teams. Analyze user research, business insights and other data to continuously improve customer experiences. Reviews proposed product changes or enhancements for compliance and alignment with desired user experience design and satisfaction standards and suggests improvements. Creates and maintains UI/UX resources such as content templates,

samples and guidelines, to streamline the design process for designers and developers.

Responsibilities

- Identifies the right artifacts to create based on project needs and timeline and delivers high quality artifacts such as wireframes, prototypes, and high-fidelity specifications. Sets the vision for the user experience.
- Develops understanding and empathy for users through user-centered methodologies, external analysis, research, and data
- Presents design decisions and design strategy to peers, partners and cross-

functional leadership.

- Actively improves design process and workflow for broader design organization.





Contributes to and actively improves design systems and UX patterns.

- Collaborates closely with product managers, engineers, design leads and other cross-functional partners to define project requirements and deliver against them
- Actively engages with other designers to exchange ideas, share skills, and provide mentorship for teammates
- Mentor Associate designers and peers and may have direct reports
- Efficiently leverages design tools to deliver artifacts, drive collaboration with cross-functional partners, and build efficiencies into broader design team workflow

Qualifications

Minimum -

- Has at least 5 years of hands-on experience in or with a product design organization
- Has expert knowledge of Figma
- Demonstrates a deep understanding of user-centered design methodologies,

research, and processes

- Shares solutions and strategy to problem-solving initiatives in an engaging way
- Is a proactive and energetic communicator, with an attention to detail

Preferred

- 8–10 years of experience in product design, preferably within a mature product organisation.
- Proven experience leading and mentoring a small team of designers.
- Experience designing complex enterprise tools and workflows for internal users is a robust advantage.
- Excellent communication, articulation, and storytelling skills, with the ability to influence and align stakeholders.

📌 Senior Product Designer (Gurugram)
🏢 American Express
📍 Gurugram