Senior Engineer- IT Technical Support(L2) Req ID 90106 | GBS Chennai, India, ZF Commercial Vehicle Control Systems India Limited What you can look forward as Senior Engineer- IT Technical Support(L2): Data Onboarding Excellence Successful onboarding of customer fleets (vehicles, devices, configurations) into platform within SLA Standardized and validated data integration pipelines (SQL, CSV/JSON/XML ingestion). Reduced onboarding errors through data validation and mapping improvements Technical Support & Issue Resolution Resolution of complex L2 data ingestion and SQL issues within defined SLA Consistent troubleshooting standards and reusable SQL scripts. Reduced recurrence of ingestion and configuration issues Process Improvement & Scalability Identification and elimination of recurring onboarding/data issues (root cause driven) Implementation of improvements to onboarding workflows and data validation processes.

Contribution to scalable onboarding standards across Bus Connect Documentation & Knowledge Management Up‑to‑date onboarding documentation, troubleshooting guides, and SQL templates Structured knowledge base enabling faster resolution and onboarding Cross‑Functional Collaboration Clear escalation and resolution of product defects with Development/Product teams Feedback loops translating customer/data issues into product improvements Your profile as Senior Engineer- IT Technical Support(L2): Bachelor degree in Engineering Domian(BE/BTECH) with Min 5 Yrs in IT Technical Support using SQL SERVER Willing to work in European shifts Knowledge and expertise in:



Master data management systems such as SQL server, Profisee, and Informatica MDM .

Software like: Jira, Confluence, MS office, MS teams, (SAP and Salesforce are an advantage) Data transformation and ingestion workflows (CSV/JSON/XML formats, data cleaning, validation) Modern Linux distributions and Bash are an advantage Proven ability to identify inefficiencies and drive process improvements. Solution‑oriented with capability to challenge existing processes and propose optimizations Why you should choose ZF in India Innovative Workplace : ZF is at the forefront of technological advancements, offering a dynamic and innovative work environment that encourages creativity and growth.

Diverse and Inclusive Culture : ZF fosters a diverse and inclusive workplace where all employees are valued and respected, promoting a culture of collaboration and mutual support.

Career Development : ZF is committed to the professional growth of its employees, offering extensive training programs, career development opportunities, and a clear path for advancement.

Global Presence : As a part of a global leader in driveline and chassis technology, ZF provides opportunities to work on international projects and collaborate with teams worldwide.

Sustainability Focus : ZF is dedicated to sustainability and environmental responsibility, actively working towards creating eco-friendly solutions and reducing its carbon footprint. Be part of our ZF team as Senior Engineer- IT Technical Support(L2) and apply now! Contact Veerabrahmam Darukumalli Experience Level Senior Level

📌 Senior IT Technical Support Engineer (Level 2) (Chennai)
🏢 ZF Friedrichshafen
📍 Chennai