23 Aug
|
Glenninfo Techindia
|
Gurugram
23 Aug
Glenninfo Techindia
Gurugram
Job Title: Salesforce Revops Admin/ Support
Role - Full time
Key Responsibilities:
- Rules of Engagement (ROE): Manage opportunity assignments and ownership, including ROE audits, crediting, holdovers, splits, leave of absence, and ROE cases.
- Territory Management: Assign representatives to territories and manage realignments.
- Sales Operations Support: Provide support to field teams and managers, including lapsed renewal auto-suspensions, permission updates, and Workday updates (current hires, transfers, terminations).
- Account & Contact Data Management: Maintain clean, accurate, and updated account and contact records in Salesforce.
- Hierarchy & Account Management: Handle hierarchy requests and make necessary adjustments to account names.
- Tool Support: Provide support for tools such as D&B; Optimizer, DataLoader, Dooly, ETM, Gong, IPA, LinkedIn Sales Navigator, Reachdesk, Outreach, Velez, ZoomInfo, etc.
- Workday & User Sync: Ensure accurate syncing of user data between Workday and Salesforce.
- Commissions Support: Assist with commission-related queries and ensure accurate processing.
- Title & Internal Transfers:
Manage title updates and internal user transfer requests.
- Commission Crediting: Support commission crediting processes to ensure accuracy.
Required Skills & Qualifications
- Proven experience working with Salesforce in a Revenue Operations or Deal Desk function.
- Strong understanding of the sales process (lead generation to deal closure) and various sales stages (prospecting, qualification, proposal, negotiation, closing).
- Hands-on experience with:
- Assigning/reassigning users in Salesforce.
- Territory mapping and user alignment.
- Data loading and updates (large-scale uploads handled by IT).
- Opportunity management and updates.
- Sales quota maintenance.
- Merging and managing accounts.
- Contact management and clean-ups.
- Handling account hierarchy requests.
- Maintaining accuracy and integrity of account data.
Know more about Infoglen: https://www.infoglen.com/
https://www.linkedin.com/company/infoglen/mycompany/
https://www.glassdoor.co.in/Overview/Working-at-Infoglen-EI_IE1707863.11,19.htm
📌 Salesforce RevOps Support Admin (Gurugram)
🏢 Glenninfo Techindia
📍 Gurugram