- Identifying the training needs across levels & conducting Refresher Training for the employees to improve the productivity. Coordinate training schedule, set up, creation of training materials and follow-up
- Training new employees in areas including sales training, product knowledge, customer communications and internal systems
- Responsible for providing the product knowledge on Health Insurance to all recent joiners.
- Delivering product training (including selling skills, soft skills, objection handling) to
Associate Sales Consultants, Team Leaders and Asst.
Sales
Managers
- Assist in delivery of on-going training programs
- Evaluate training and report on trainees
- Reviewing trainee's performances and preparing participants score sheets
- Arrange for follow-up training, or report following training sessions
- Timely & constructive feedback and counselling of the trainees
- Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc