Responsible for driving sales through the Direct Channel including builders, connectors, brokers, references, etc. Lead and support the Sales Officer team to achieve branch targets, manage customer relationships, ensure process compliance, and drive cross-selling.
Key Responsibilities:
- Plan and execute sales strategies in line with branch targets and local market opportunities.
- Lead, guide and monitor the Sales Officer team for target achievement and productivity.
- Develop business through builders, connectors, brokers, references and other direct channels.
- Acquire current customers and manage key/complex customer relationships.
- Coordinate with Risk,
Operations and Sales Governance teams for smooth and compliant operations.
- Ensure efficient execution across sourcing, approval, servicing and collections.
- Drive faster TATs and adherence to processes and best practices.
- Drive cross-selling of products based on customer requirements.
- Monitor portfolio quality, NPAs, credit trends and risk indicators.
- Prepare and review MIS reports related to sales, disbursements, profitability and portfolio performance.
- Train, mentor and develop team members while ensuring achievement of business objectives.
Experience: 510 Years Industry: Housing Finance / NBFC / Banking