Job Title: Sales Manager

Company: Gentleman Chit Funds Co (I) Pvt. Ltd

Department: Sales & Marketing

Reporting To: Head of Sales/ AGM Sales and Marketing

Industry: NBFC / Chit Funds / Financial Services

Location: Thalayolaparambu, Kottayam

Job Summary The Sales Manager will be responsible for developing and executing sales strategies, achieving business targets, managing sales teams, and driving revenue growth across the assigned business verticals. The role involves team leadership, customer acquisition, market development, performance monitoring, and maintaining strong business relationships.

Key Responsibilities

- Develop and implement effective sales strategies to achieve business and revenue targets.
- Lead, motivate, and monitor the sales team to ensure achievement of individual and team targets.
- Identify new business opportunities and develop potential markets for business growth.
- Manage customer acquisition, relationship building, and retention activities.
- Monitor daily, weekly, and monthly sales performance and take corrective actions where required.
- Set sales targets for team members and regularly review their performance.
- Conduct market visits and analyze market trends, competitor activities, and customer requirements.
- Generate leads through direct marketing, referrals, networking, digital platforms, and other relevant channels.
- Ensure timely follow-up with leads and improve lead-to-conversion ratios.
- Coordinate with other departments to ensure smooth execution of sales and customer-related activities.
- Prepare and maintain sales MIS, performance reports, target trackers, and dashboards.
- Conduct regular sales meetings and provide guidance, coaching, and training to team members.




- Build and maintain strong relationships with key customers, business partners, and stakeholders.
- Handle customer escalations and ensure timely resolution of sales-related issues.
- Identify opportunities to improve sales processes, productivity, and overall team performance.
- Ensure adherence to company policies, sales procedures, and applicable compliance requirements.
- Provide regular sales forecasts, business updates, and performance reports to management.

Requirements

- MBA / Graduate in any relevant discipline.
- 7–10 years of total professional experience.
- Minimum 2–3 years of relevant experience in Sales Manager profile.
- Experience in sales team handling and target achievement is preferred.
- Solid knowledge of sales planning, lead generation, customer acquisition, and business development.
- Excellent communication, negotiation, interpersonal, and leadership skills.
- Strong analytical and decision-making abilities.
- Good knowledge of MS Excel, sales MIS, and reporting.
- Ability to manage multiple sales activities and priorities simultaneously.
- Strong follow-up, coordination, and relationship-management skills.

Key Performance Indicators (KPIs)

- Achievement of monthly, quarterly, and annual sales targets.
- Team productivity and target achievement.
- Lead generation and conversion rate.
- Customer acquisition and retention.
- Revenue and business growth.
- Sales pipeline strength and follow-up effectiveness.
- Team performance and productivity.
- Accuracy and timely submission of sales MIS and reports.
- Customer satisfaction and resolution of escalations.
- Market expansion and new business development.

Job Types: Full-time, Permanent

Benefits

- Cell phone reimbursement
- Paid sick time

Work Location: In person

📌 Sales Manager (Vaikom)
🏢 Gentleman Chit Funds
📍 Vaikom