Job Title: Sales Coordinator (Showroom Operations) /n Location: Alankaram Hyderabad Showroom (Banjara Hills) /n Department: Sales /n Reports To: Store Manager /n About Alankaram /n Alankaram is a premium furniture brand known for its fusion of traditional Indian craftsmanship and modern aesthetics. We specialize in bespoke solid wood furniture made from teak, ash, oak, and beech wood. With a growing retail presence across India and international exposure, Alankaram is driven by design, quality, and service excellence. /n Role Overview /n We are looking for a highly organized and proactive Sales Coordinator to support our Hyderabad showroom team. /n This role is critical in ensuring smooth customer follow-ups, order coordination, and internal communication, enabling the sales team to focus on conversions and customer experience. /n Key Responsibilities /n Sales & Customer Coordination /n /n

- Manage customer follow-ups for enquiries, quotations, and ongoing discussions

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- Ensure timely response to all leads, walk-ins, and customer queries

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- Coordinate with customers for quotations, design discussions, order confirmations, payments, etc

/n /n Order Management /n /n

- Track orders from confirmation to delivery

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- Coordinate with production, design, logistics, etc

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- Ensure timely updates to customers on order status

/n /n CRM & Reporting /n /n

- Maintain accurate CRM entries for all leads and customers

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- Track: enquiries, follow-ups, conversions

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- Prepare daily, weekly, and monthly reports for the Store Manager

/n /n Internal Coordination /n /n

- Work closely with showroom sales team to ensure no missed follow-ups

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- Coordinate with HO teams (design, production, accounts)

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- Ensure smooth communication between all stakeholders

/n /n Documentation & Support /n /n

- Prepare quotations and proposals

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- Maintain product, pricing, and client records

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- Support in documentation for architects, designers, and B2B clients

/n /n Required Skills & Qualifications /n /n

- Graduate in Commerce, Business, or related field

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- 2–5 years experience in sales coordination / customer handling

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- Solid follow-up and communication skills

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- Good working knowledge of Excel, Google Sheets, and CRM tools

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- Highly organized, detail-oriented, and disciplined

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- Ability to handle multiple customers and tasks simultaneously

/n /n Key Performance Indicators (KPIs) /n /n

- Timeliness of customer follow-ups

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- CRM accuracy and completeness

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- Order tracking accuracy and updates

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- Response time to customer queries

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- Support to sales team in improving conversions

/n /n Work Conditions /n /n

- Full-time, on-site role at Hyderabad showroom

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- 6-day work week (with weekly off)

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- Requires coordination across teams and occasional extended hours during peak periods

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📌 Sales Coordinator (Hyderabad)
🏢 Alankaram
📍 Hyderabad