Restaurant Manager

Sorano | Mumbai

We’re looking for a Restaurant Manager to lead the floor at Sorano Mumbai.

This is a role for someone who genuinely loves restaurants — the rush of a full dining room, knowing your regulars, developing a great team, solving problems before guests notice them, and creating the kind of hospitality that makes people want to return.

Sorano Mumbai will move through different energies across the day — from lunch and dinner to aperitivo, drinks and a more energetic late evening.

We need someone who can run the room brilliantly through all of them.

What You'll Own The Floor & Guest Experience

You will take ownership of the restaurant experience every day.

- Lead service across lunch, dinner, aperitivo and late evenings
- Be highly visible and present on the floor
- Personally engage with guests and build relationships with regulars
- Read the room and respond before small problems become big ones
- Handle guest recovery with maturity and confidence
- Maintain warmth and personality without compromising service standards

We don't want a manager who watches the restaurant from a desk.

We want someone who runs the room.

People & Culture

Build a front-of-house team that is confident, warm, knowledgeable and fast.

- Recruit, train and develop the FOH team
- Lead pre-shift briefings and daily service
- Coach rather than simply police people
- Build robust captains and supervisors beneath you
- Maintain discipline, grooming and service standards
- Create a culture where hospitality feels natural rather than scripted

Commercial Performance A Restaurant Manager should understand the business behind the hospitality.

You will work towards

- Daily and monthly sales targets
- Covers and table utilisation
- Average spend per guest
- Beverage and cocktail sales
- Upselling without making service feel transactional
- Labour productivity
- Controlling wastage, breakage and operating costs
- Improving weaker days and dayparts





You should be comfortable looking at yesterday's numbers and asking:

What happened, why did it happen, and what do we do differently today?

Reservations & The Door

Own the flow of the restaurant.

- Manage reservations, walk-ins and waitlists intelligently
- Maximise tables without compromising the guest experience
- Manage VIPs and regulars with discretion
- Work closely with hosts and reservations teams
- Understand pacing, table turns and seating strategy
- Make sure the door feels welcoming even on the busiest nights

Food, Bar & Service

Work closely with the Chef and Bar team to ensure the entire Sorano experience comes together.

- Maintain food and beverage service standards
- Know the menu deeply
- Ensure the team can confidently explain and recommend dishes, wines and cocktails
- Monitor ticket times and service bottlenecks
- Coordinate continuously between kitchen, bar and floor
- Lead menu and service training

Aperitivo & Late-Evening Operations

Sorano Mumbai won't behave exactly the same way throughout the day.

As the evening develops, the restaurant may become more energetic — with a stronger bar, music and social atmosphere.

You should understand how to manage that transition while protecting what Sorano fundamentally is:

a great restaurant first.

Work closely with our Community & Experiences and Bar teams to execute programming and busy nights while ensuring service remains excellent.

Controls & Daily Operations The exciting parts only work when the basics are excellent.

You will own or supervise:





- Opening and closing
- Cash and POS controls
- Staff rosters and attendance
- Inventory coordination
- Breakage and wastage
- Hygiene and cleanliness
- Licences and operational compliance
- Maintenance follow-up
- Vendor and security coordination
- Daily reporting
- SOP implementation

What Success Looks Like

We'll look at a combination of:
- Sales and covers
- Guest satisfaction and reviews
- Repeat guests and regular development
- Average spend
- Beverage performance
- Table utilisation and turns
- Service quality
- Team stability and development
- Labour productivity
- Cost and wastage control
- Operational discipline
- Performance during peak and late-night periods

But numbers tell only part of the story.

We should also be able to walk into Sorano on a packed Saturday night and feel that someone is completely in command of the room.

Who We're Looking For

Ideally, you've managed or been a strong Assistant Restaurant Manager in a high-quality, high-volume restaurant, premium bar or contemporary hospitality concept.

You should be

- Naturally hospitable
- Excellent with guests
- Confident and composed under pressure
- Energetic and highly present on the floor
- Commercially sharp
- Strong at building and leading teams
- Detail-oriented without becoming bureaucratic
- Comfortable with both sophisticated dining and energetic late evenings
- Good with regulars, VIPs and difficult situations
- Comfortable with technology, POS and restaurant numbers
- Someone who notices what's wrong without waiting to be told

Experience in a luxury hotel is welcome.

But we're not specifically looking for a hotel-style manager.

We'd equally love to meet someone who has grown through some of India's best independent restaurants and bars and understands contemporary hospitality.

If you love running restaurants — really running them — we'd like to meet you.

📌 Restaurant Manager (Mumbai)
🏢 Manifest Hospitality
📍 Mumbai