PLEASE FOLLOW OUR AUVIDAX LINKEDIN PAGE /n Work Mode: 100% Remote – Work From Anywhere /n Engagement: Long-Term Contract /n Compensation: ₹160 per hour /n Work Schedule: US Business Hours /n Client Base: US /n Experience: Customer support experience preferred; exposure to US/UK clients is an advantage. What You'll Be Doing/n As a Remote Customer Support Agent, you will represent our clients and provide professional, friendly, and efficient support to their customers. Key Responsibilities/n /n
- Handle customer interactions professionally and courteously.
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- Respond to customer queries and provide accurate information.
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- Build positive relationships with customers through excellent communication.
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- Understand customer concerns and identify appropriate solutions.
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- Maintain accurate records of customer interactions when required.
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- Resolve issues efficiently while maintaining a high standard of customer service.
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- Communicate confidently with US-based customers and clients.
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- Follow client-specific processes, guidelines, and service standards.
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- Maintain professionalism and confidentiality while handling client information.
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- Consistently meet quality, productivity, and customer-service expectations.
/n What We're Looking For/n We're looking for individuals who are reliable, professional, articulate, and comfortable working independently in a remote environment.
Essential
Requirements/n Excellent English Communication /n Strong spoken and written English is a must. You should be comfortable communicating with US customers and understanding different accents and communication styles. /n Your Own Windows 11 Laptop /n /n
- Windows 11 operating system
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- Minimum 12 GB RAM
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- Reliable, high-performance system suitable for remote work
/n /n High-Speed Internet /n /n
- Minimum 75 Mbps internet speed
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- Stable and reliable connection is essential for uninterrupted customer support.
/n /n Dual Monitor Setup – Mandatory /n /n
- One additional monitor setup is required.
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- Laptop/system must support an additional monitor.
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- HDMI connectivity is required.
/n /n US Working Hours /n You must be comfortable working according to US business hours, including the possibility of schedules that fall during evening/night hours in India. /n Remote Work Readiness /n You should have a professional and distraction-free environment that allows you to work effectively during your scheduled hours.
Why Join
Auvidax?
Work From
Anywhere/n No daily commute. Work remotely from a location that works for you. Long-Term Contract Opportunity/n We're looking for people interested in building a long-term working relationship, rather than a short-term assignment.
International Client
Exposure/n Work directly on processes supporting US-based customers and businesses.
Grow Your International
Experience/n Gain valuable experience working with international customers, processes, and service standards.
Competitive Remote Earning
Opportunity/n Earn ₹160/hour while working remotely on a long-term engagement.
Build Your
Career in Global Customer Support/n Your experience with US clients can strengthen your profile for future international customer service and remote-work opportunities.
Who Would
Be a Great Fit?/n This prospect is ideal for: /n /n
- Customer Support Representatives
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- International Voice/Non-Voice Process Executives
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- BPO Professionals
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- Call Center Agents
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- Customer Service Associates
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- Home Makers with good English proficiency
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- Technical/Helpdesk Support Professionals
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- Remote Support Professionals
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- Professionals with previous US/UK client exposure
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- Strong English speakers looking to work with international clients
/n /n Freshers with exceptional English communication skills may also be considered depending on client requirements.
Candidate Profile/n We value people who are: /n Excellent communicators /n Customer-focused /n Dependable and punctual /n Comfortable working US hours /n Self-motivated and disciplined /n Tech-savvy and comfortable with remote tools /n Skilled in their communication /n Able to work independently /n Experienced with US/UK customers — a strong advantage Compensation₹160 Per Hour/n This is a long-term contract-based remote opportunity supporting Auvidax's US clients. /n Your earning potential will depend on the number of contracted hours and the applicable client schedule.
Minimum Setup
Requirements/n RequirementMinimum Standard LaptopWindows 11 RAM12 GB minimum Internet75 Mbps+ MonitorsDual monitor – Mandatory ConnectionHDMI required EnglishProficient – Mandatory Working HoursUS Hours Work LocationRemote / Anywhere EngagementLong-Term Contract Ready to Work With Global Clients?/n If you're looking for a work-from-anywhere opportunity, have excellent English communication skills, the required technical setup, and are ready to work US hours, we'd love to hear from you. Join Auvidax and become part of a growing remote workforce supporting clients across the US./n Apply Now & Start Your Remote Journey with Auvidax!
📌 Remote Customer Support Agent - US Process - Rs 160 Per Hour (Bengaluru)
🏢 Auvidax
📍 Bengaluru
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