23 Aug
|
Star Health and Allied Insurance Co
|
Dehradun
23 Aug
Star Health and Allied Insurance Co
Dehradun
Company Description Star Health & Allied Insurance Co. Ltd. is a leading Indian health insurance company headquartered in Chennai and operating since 2006 as the country’s first standalone health insurance provider.
The company offers a wide range of health, personal accident, and travel insurance products designed to address the diverse needs of individuals and families. With more than 16.9 crore lives covered and a strong presence through 800+ branches and 5.8 lakh agents, Star Health focuses on accessibility and quality of service across India. It provides cashless treatment through 14,000+ network hospitals, a dedicated in-house claims team that settles substantial claims every hour, and 24x7 multilingual customer support.
Star Health continues to invest in digital transformation and innovative technologies to ensure seamless service, faster assistance, and a superior customer experience.
Role Description This is a full-time, on-site Relationship Manager role based in Meerut.
The Relationship
Manager will be responsible for managing and growing a portfolio of customers, building robust long-term relationships, and promoting Star Health’s insurance products to individuals, families, and corporate clients. Day-to-day tasks include meeting prospective and existing customers, understanding their insurance needs, explaining product features and benefits, and assisting with policy issuance, renewals, and endorsements. The role also involves coordinating with agents, branch teams,
and support functions to ensure smooth onboarding, prompt claim assistance, and a positive customer experience.
The Relationship
Manager will track sales and service metrics, follow up on leads from multiple channels, participate in local marketing or customer engagement activities, and maintain compliance with company policies and regulatory guidelines.
Qualifications
- Strong customer relationship management and client servicing skills, with the ability to understand customer needs and provide suitable insurance solutions.
- Sales and business development capabilities, including lead generation, negotiation, and achieving targets in a competitive environment.
- Effective communication and interpersonal skills, with proficiency in clear verbal and written communication and the ability to interact with diverse customer segments.
- Basic analytical and problem-solving skills to interpret customer data, assess risk needs, and support claim or policy-related resolutions.
- Comfort with using digital tools, CRM systems, and standard office software to manage customer information and daily reporting.
- Bachelor’s degree in any discipline; a specialization in business, commerce, or finance is an advantage.
- Prior experience in insurance, financial services, banking, or customer-facing roles is preferred but not mandatory.
- Ability to work on-site in Dehradun readiness to travel locally for client meetings and business development as needed.
📌 Relationship Manager (Dehradun)
🏢 Star Health and Allied Insurance Co
📍 Dehradun