(JD)

:Designation: Receptionist Department

:Administration / Front Office Location

: GLA University, Greater Noida Campus

Job Summary

GLA University, Greater Noida Campus is looking for a professional, courteous, and well-presented Receptionist to manage front office operations and provide an excellent first impression to visitors, students, parents, and guests. The ideal candidate should possess strong communication skills, a customer-focused approach, and the ability to handle queries professionally while ensuring smooth reception and administrative support.

Key Responsibilities

- Manage the front desk and reception area with a qualified and welcoming approach.
- Greet and assist guests, students, parents, faculty members, and visitors.
- Attend incoming calls, emails, and visitor queries. • Handle basic queries related to university services, admissions, campus facilities, departments, and general information.
- Coordinate with internal teams for timely query resolution.
- Maintain visitor records, appointment schedules, and front office documentation.
- Provide guidance and support to parents and students visiting the campus.
- Ensure a positive visitor experience through professional communication.




- Support administrative activities as required. Required Skills & Competencies:
- Excellent verbal and written communication skills.
- Pleasant personality with professional grooming and corporate etiquette.
- Strong interpersonal and customer service skills.
- Ability to interact confidently with students, parents, guests, and senior stakeholders.
- Ability to address basic queries effectively.
- Proficiency in Microsoft Office and email communication.
- Strong coordination and multitasking abilities.

Qualification & Experience:

Graduate in any discipline.

Experience

3 to 5 years of experience in Reception, Front Office, Administration, Hospitality, Customer Service, or related roles.

Key Performance Indicators

- Professional handling of visitors and front office operations.
- Effective communication and visitor satisfaction.
- Accurate maintenance of records and documentation.
- Timely coordination with departments for query resolution.

Organization: GLA University

Campus: Greater Noida Campus

Department: Administration / Front Office

Position Level: Executive / Front Office Executive

📌 Receptionist (Greater Noida)
🏢 GLA University
📍 Greater Noida