Job Title: Project Director /n Location: Mumbai, India (Remote / Hybrid acceptable) /n Experience: 15 – 18 Years /n Department: Technology & Delivery /n Reports To: AVP of Operations /n /n /n /n Position Summa ry /n We are seeking a highly structured, pragmatic, and results-oriente d Project Direct or to oversee a critical portfolio of External Client Consulting and Product Engineering engagements. This leader will serve as the ultimate authority on program execution, health, and governance across multiple enterprise customer accounts. /n The primary mandate of this role is operational excellence: ensuring process efficiency, high-quality engineering outputs, strict schedule adherence, and the optimization of account profit margins. This is a delivery-focused execution role, not a sales position.

The ideal candidate possesses impeccable communication skills, deep technical delivery expertise, and the professional confidence to manage client dynamics objectively without being a passive "yes" perso n. /n /n Primary Responsibilities & Core Competencies /n /n 1.

Program

Governance & Financial Tracking (P&L; ) /n /n

- Establish, standardize, and enforce delivery governance across all constituent client projects.

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- Track and optimize critical program KPIs including delivery velocity, critical path variance, defect density, and resource utilization.

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- Monitor and manage the financial health of assigned accounts, actively tracking burn rates and implementing strategies to maintain or improve target profit marg ins.

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Delivery

Mechanics & Framework Manage ment /n /n





- Oversee projects executing under both Agile/Scrum and Hybrid delivery frameworks, ensuring teams maintain a predictable sprint cadence and release schedule.

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- Review project plans and sprint backlogs to identify critical gaps in scope, resource allocation, and timeline.

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- Actively resolve inter-project dependencies and delivery risks before they impact the integrated master sched ule.

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Escalation

Management & Root Cause Analysis ( RCA) /n /n

- Serve as the primary operational point of escalation for client accounts.

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- Rapidly execute rigorous Root Cause Analyses (RCAs) for any delivery slippage, quality drops, or customer escalations, and immediately deploy structured, sustainable remediation pl ans.

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- Resource & Capacity Management: Partner closely with Recruitment to forecast capacity demands, address technical talent gaps, and streamline bench management.

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- Operational Alignment: Collaborate with Presales during the tail-end of the sales cycle to ensure seamless transition gates, scope clarity, and accurate estimation handovers into active delivery.

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- Financial Administration: Partner with the Finance team to guarantee operational hygiene. Ensure customer invoicing is accurate, verified against milestones/timesheets,



and dispatched on time. Oversee the timely generation and tracking of vendor work orders (WOs).

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- Compliance & Infrastructure: Coordinate with Internal IT and InfoSec to ensure all client-facing engineering environments comply with data security architectures and strict client compliance manda tes.

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Client

Management & Professional Ca ndor /n /n

- Function as a trusted, confident advisory link between the client’s leadership and internal engineering teams.

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- Manage scope creep aggressively via formal change control; confidently negotiate delivery realities and push back constructively against unrealistic timelines or un-baselined requireme nts.

/n /n /n Candidate Profile & Qualifications /n /n

- Experi ence: 15 to 18 years of progressive experience in IT delivery, with a proven track record of managing multi-project portfolios for external cli ents.

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- Technical Domain Exper tise: Proven experience directing complex external software engineering, product development, or technical consulting engagem ents.

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- Methodo logy: Deep operational knowledge of Agile/Scrum and Hybrid delivery methodologies, including metrics tracking (burndown charts, velocity, cycle t ime).

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- Financial Ac umen: Robust understanding of project financials, gross margins, resource costing, and tracking profit met rics.

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- Communica tion: Impeccable verbal and written communication skills, capable of providing direct, action-oriented updates to both internal C-suite executives and external client stake holders.

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📌 Project Director (Mumbai)
🏢 Straive
📍 Mumbai