Job Summary : Serve as a program manager for complex hybrid delivery initiatives focused on SAP Order to Cash Billing Revenue and Advanced Order Management solutions coordinating multiple project streams aligning cross functional stakeholders and ensuring timely high quality delivery that optimizes quote to cash processes and business outcomes for global enterprise clients. 3.
Experience : 12 - 15 years 4.
Required Skills : Technical Skills: SAP Standard Order to Cash SAP Billing and Revenue SAP Advance Order Management SAP Advance Order to Cash SAP OTC-Basic Information sys Domain Skills: 5.
Nice to have skills : Domain Skills: 6.
Technology : Custom Service 7.
Shift : Day 8.
Responsibilities
- Drive end to end delivery of SAP Order to Cash programs by planning scope managing milestones and monitoring execution to ensure consistent delivery of agreed business outcomes within time and budget constraints.
- Coordinate cross functional teams covering SAP Standard Order to Cash SAP Billing and Revenue SAP Advance Order Management and SAP Advance Order to Cash to ensure integrated solution design and seamless process coverage from order capture to financial posting.
- Manage detailed program plans dependency maps and risk registers to maintain transparency for stakeholders and enable proactive mitigation of delivery technology and business readiness risks across all work streams.
- Facilitate regular status reviews steering meetings and working sessions with client and internal teams to track progress resolve impediments and maintain alignment on priorities scope and acceptance criteria.
- Oversee requirements clarification solution walkthroughs and fit gap discussions for SAP Standard Order to Cash and advance order management capabilities to support scalable and compliant global order processing.
- Guide teams in defining test strategy test scenarios and defect resolution approaches for complex billing and revenue processes so that quality auditability and regulatory expectations are consistently met.
- Align program activities with hybrid work practices by structuring collaboration routines documentation standards and communication channels that support distributed teams working across locations and time zones.
- Collaborate with finance sales supply chain and technology stakeholders to translate business goals into program level roadmaps that use SAP frameworks to streamline order capture fulfillment invoicing and revenue recognition.
- Monitor key performance indicators such as cycle time billing accuracy automation rates and incident trends to validate that SAP Order to Cash solutions are delivering measurable business value after each release.
- Support change management planning for process system and role changes by coordinating training communication and adoption metrics that help users transition smoothly to new Order to Cash and billing workflows.
- Ensure that program governance practices for issue management scope control and decision logging are consistently followed so that audit readiness and traceability are maintained across all program phases.
- Coordinate with infrastructure integration and security teams to ensure that SAP Order to Cash solutions align with enterprise architecture standards while supporting performance resilience and regulatory requirements.
- Document program insights reusable accelerators and standard practices from each implementation so future programs can adopt proven approaches and deliver higher quality with reduced delivery risk. -Qualifications - Bring extensive experience managing large scale SAP programs focused on Standard Order to Cash Billing and Revenue Advance Order Management and Advance Order to Cash processes for complex global enterprises.
- Demonstrate robust understanding of end to end Order to Cash flows including order capture pricing availability checks delivery invoicing revenue recognition and financial postings within SAP environments.
- Apply proven program management practices such as integrated planning risk and issue management and stakeholder communication to coordinate multiple SAP and non SAP teams toward shared delivery goals.
- Use excellent communication and facilitation skills to work effectively with business sponsors process owners architects functional consultants and technical specialists in hybrid work settings.
- Leverage practical knowledge of SAP OTC basic information systems including master data configuration dependencies and integration points to guide decisions and validate solution integrity during delivery.
- Bring prior experience in day shift global programs where collaboration occurs across regions without frequent travel using digital tools and structured routines to keep stakeholders informed and engaged. 9.