/n We're Hiring | Product Support Engineer | Pune (Onsite) /n Are you passionate about solving technical problems and delivering exceptional customer support? We're looking for a Product Support Engineer to join a energetic team supporting enterprise SaaS applications. /n Location: Pune (Onsite) /n Shift: 24x7 Support (Primarily US EST/PST Night Shifts) /n Benefits: Both-side cab facility + Night Shift Allowance /n What We're Looking For: /n ✔️ 2+ years of experience in Technical Support / Product Support / Software Support (SaaS preferred) /n ✔️ Experience supporting customer-facing applications /n ✔️ Hands-on experience with: /n /n

- SSO & Access Management

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- SaaS & Cloud Computing

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- FTP & SMTP

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- HTML

/n /n ✔️ Experience with ticketing/CRM tools (Salesforce preferred) /n ✔️ Strong troubleshooting and analytical skills /n ✔️ Excellent written and verbal communication /n ✔️ Willingness to work in US night shifts /n If you enjoy troubleshooting complex technical issues and providing world-class customer support, we'd love to connect! /n Interested candidates can share their updated resume via DM or email.

📌 Product Support Specialist (Mumbai)
🏢 Recro
📍 Mumbai