The role is responsible for defining, designing, launching and scaling payment products across card payments, payment networks, issuer/acquirer processing, 3DS ACS, APIs and digital experiences. The role operates across Business, Product, Technology, UI/UX, Operations, Risk, Compliance, Banks, Networks and Partners.

Role & responsibilities

Business Partnership & Product Roadmap

- Work closely with Business teams to understand market requirements, customer needs, revenue opportunities and competitive positioning.
- Translate business objectives into product strategy, product vision and actionable product roadmaps.
- Create and maintain quarterly and annual product roadmaps in collaboration with Business and Technology.
- Prioritise features based on business value, customer impact, regulatory requirements, network mandates, revenue potential and technical dependencies.
- Conduct product workshops with Business, Technology, Operations, Risk and Compliance stakeholders.
- Present product strategy and roadmap to senior management.

Product Discovery, BRDs & Requirements
- Own the complete requirement-definition lifecycle.
- Prepare BRDs, PRDs, functional specifications, user stories and acceptance criteria.
- Define process flows, transaction flows, use cases, business rules, exception scenarios, error handling and operational requirements.
- Convert ambiguous business requirements into clear, implementable product specifications.

UI/UX Product Design
- Design end-to-end customer and user journeys for payment products.
- Create wireframes and low/high-fidelity prototypes and work closely with UI/UX designers.
- Define screen-level requirements, interactions, validation, error, timeout, retry and exception experiences.
- Design experiences covering card onboarding, authentication, 3DS challenge, OTP/PIN, transaction confirmation, payment failure, refunds, disputes, card controls and support journeys.
- Experience with Figma or equivalent design/prototyping tools is preferred.

API Product Design
- Define API strategy, API product roadmap and API workflows.
- Define endpoints, request/response structures, authentication, authorization, validation, idempotency, timeout, retry, versioning and webhook/callback behaviour.




- Define APIs for card lifecycle, authorization, transaction status, payments, refunds, disputes, 3DS, tokenisation, merchant onboarding, settlement, reconciliation and reporting.
- Work with engineering and integration teams to ensure APIs are secure, scalable and developer-friendly.

3DS ACS Product Expertise
- Define product requirements for an EMV 3-D Secure ACS platform.
- Understand the complete 3DS ecosystem: Cardholder Merchant/3DS Requestor 3DS Server Directory Server ACS Issuer.
- Define frictionless and challenge flows, authentication journeys, OTP/PIN/password mechanisms and risk-based authentication.
- Define ACS UI/UX, issuer configuration, BIN/card-range configuration, merchant/3DS Requestor configuration and challenge rules.
- Work with fraud/risk engines, engineering teams and certification teams on 3DS APIs, integrations and network compliance.
- Strong understanding of EMV 3DS 2.x, Visa Secure and Mastercard Identity Check is highly desirable.

Payments & Network Expertise
- Strong understanding of Visa, Mastercard and/or RuPay ecosystems.
- Expertise across debit, credit, prepaid, commercial, virtual and tokenised cards.
- Understanding of POS EMV, contactless/NFC, e-commerce, ATM, cash at POS, reversals, refunds, OCT, recurring payments, standing instructions, mandates, COF/COFT, tokenised transactions, pre-authorisation, completion, incremental authorisation, partial approvals and offline transactions.
- Understand the complete transaction lifecycle: Cardholder Merchant Acquirer Network Issuer Authorization Response Clearing Settlement.

Payment Switch & Processing
- Define product requirements for payment-processing platforms covering ISO 8583, ISO 20022, transaction routing, authorization, switching, network connectivity, issuer/acquirer connectivity, HSM, PIN processing, tokenisation, 3DS/ACS, fraud/risk engines,



rules engines, API Gateway, monitoring, clearing, settlement and reconciliation.

Product Delivery & Stakeholder Management
- Own the lifecycle from Business Requirement Product Strategy Roadmap BRD UX API Definition Architecture Development Testing Certification UAT Go-Live Production.
- Work closely with Business, Engineering, Architecture, UI/UX, QA, DevOps, Security, Risk, Compliance, Operations, Customer Support, Banks, Payment Networks and Technology Partners.
- Challenge technical decisions where they affect payment functionality, customer experience, scalability, security or regulatory compliance.

Security, Compliance & Innovation
- Strong understanding of PCI DSS, PCI PIN, EMVCo, 3DS, HSM, encryption, tokenisation, key management, fraud prevention and risk-based authentication.
- Knowledge of RBI regulations, card-network rules, data protection, ISO 27001 and ISO 22301.
- Identify opportunities in real-time payments, network tokenisation, AI-driven fraud prevention, payment orchestration, embedded payments, cross-border payments, digital wallets, SoftPOS, Tap-to-Phone, account-to-account payments and intelligent transaction decisioning.

Preferred candidate profile

- 1215+ years of experience in Payments, Cards, Banking or Fintech.
- Strong understanding of Visa, Mastercard and/or RuPay.
- Strong issuer and/or acquirer processing experience.
- Experience with payment switches and card transaction processing.
- Strong ISO 8583 and EMV/EMVCo knowledge.
- Hands-on product experience with 3DS / ACS, preferably EMV 3DS 2.x.
- Experience defining APIs for payment products.
- Robust experience creating BRDs, PRDs and functional specifications.
- Proven experience working directly with Business teams to define product strategy and roadmap.
- Experience designing or significantly contributing to UI/UX and customer journeys.
- Understanding of tokenisation, COF/COFT, PCI and payment security.
- Experience working with banks, networks, processors and fintechs.
- Preferred: Visa Secure, Mastercard Identity Check, RuPay/NPCI, UPI, payment orchestration, fraud/risk, card management systems, HSM and cloud-native payment platforms.

📌 Product Manager- Cards & Payments (Mumbai)
🏢 Mobileware Technologies
📍 Mumbai