We are looking for a confident, empathetic and excellent communicator to manage parent relationships and strengthen engagement between parents and the school.
Key Responsibilities
- Act as the primary point of contact for parent queries, concerns and feedback.
- Build strong and positive relationships with parents.
- Coordinate with teachers and school leadership to resolve concerns promptly.
- Handle parent meetings, follow-ups, orientations and engagement activities.
- Communicate school updates, policies, events and important information.
- Maintain records of parent interactions and feedback.
- Identify recurring concerns and share insights with school management.
- Ensure a warm, professional and positive parent experience.
- Bachelor's degree in any discipline.
- 2–5 years of experience in parent relations,
school administration, counselling, customer service or a similar role.
- Excellent English communication and interpersonal skills.
- Robust follow-up, coordination and problem-solving abilities.
- Patient, approachable and professional personality.