Urgent Hiring..!!

(JD)

Patient Counsellor Eye Hospital

Job Title: Patient Counsellor

Department: Patient Services

Location: C/390, Janakpuri, Pankha Road, New Delhi - 110058

Job Summary The Patient Counsellor is responsible for guiding and supporting patients and their attendants through the eye care process. This role includes explaining diagnoses, treatment options, surgical procedures, costs, and post-treatment care, ensuring a smooth and empathetic patient experience.

Key Responsibilities

- Counsel patients regarding eye conditions, investigations, treatments, and surgical procedures (e.g., cataract, refractive surgery).
- Explain treatment plans, consent forms, risks, benefits, and expected outcomes in straightforward language.
- Coordinate with doctors, optometrists, OT, billing, and insurance/TPA teams.
- Assist patients with appointment scheduling, admission, discharge, and follow-ups.

Qualifications & Experience
- Graduate in any discipline (Healthcare/Medical background preferred).
- 2 to 15 years of experience in patient counselling or healthcare services (eye hospital experience preferred).

# Immediate Joiner preferred # Contact: (phone hidden), (phone hidden)

Email ID: [email protected]

📌 Ophthalmic Patient Counsellor (New Delhi)
🏢 The Healing Touch
📍 New Delhi